Home Care Scheduling Manager

BAYADA Home Health Care; Rial Side (MA); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Base salary: $50,000-$55,000 / year

Bonus opportunity

Job summary

BAYADA Home Health Care has an immediate opening for a Client Services Manager in Beverly, MA. Join a compassionate, professional team delivering high-quality home health care and support clients and their families in a dynamic environment.

Responsibilities include coordinating client services, managing scheduling, and developing strong relationships with clients, payors, and referral sources while supporting field staff with Clinical Managers. Competitive salary and benefits offered.

Qualifications

• Bachelor degree is strongly preferred.
• Prior medical office or home care experience preferred.
• Prior supervisory experience a plus.
• Demonstrated record of successfully taking on increased responsibility (goal achievement).
• Ambition to grow and advance beyond current position.
• Strong computer skills required (electronic medical record).
• Excellent communication and interpersonal skills.

Responsibilities

• Provide superior customer service and quality home care.
• Focus on coordinating client services and emergent scheduling issues.
• Manage your caseload while proactively growing it.
• Build lasting relationships with clients, referral sources, payors and community organizations.
• Develop strong, communicative relationships with the team.
• Maintain effective fiscal management of your caseload by monitoring metrics.
• Partner with Clinical Managers to supervise and support field employees.

Skills

Communication

Interpersonal skills

Supervisory experience

Goal achievement

Ambition to grow

EMR proficiency

Excellent communication

Education

Bachelor degree

Tools

Electronic medical records

Job description

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Beverly, MA Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

The Client Services Manager will:

• Provide superior customer service and quality home care
• Focus on managing coordination of client services and emergent scheduling issues
• Manage your Client Services Manager caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics
• Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees

Qualifications for a Client Services Manager:

• Bachelor degree is strongly preferred
• Prior medical office or home care experience preferred
• Prior supervisory experience a plus
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills

BAYADA Offers:

• Base Salary: $50,000- $55,000 / year depending on qualifications
• Bonus Opportunity available
• BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
• To learn more about BAYADA Benefits, click here
• Comprehensive salary
• Medical / Dental / Prescription / Vision
• Paid time off
• Tuition reimbursement
• 401k with company match

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.