Home Care Scheduling Maestro | Staffing & Client Support

Mytcp; Golden Valley, Northern (MN, KY); Hybrid; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Team culture

PTO 3 weeks

6 holidays

Job summary

Home Health Care, Inc. in Golden Valley seeks a detail-oriented Staffing & Scheduling Coordinator to ensure smooth care delivery. You will coordinate client and field staff schedules, support caregivers, and resolve issues quickly.

The role requires excellent communication, organization, and the ability to stay calm in fast-paced settings. On-site work Monday through Friday, with full-time hours and strong team collaboration for high-quality home care.

Qualifications

• High school diploma required; Bachelor’s degree preferred.
• Experience in scheduling—healthcare or home care strongly required.
• Excellent communication, organization, and problem-solving skills.
• Ability to remain calm in fast-paced situations.
• Proficiency with scheduling software and Microsoft Office.
• Compassion for those receiving home care services.
• Must work on-site Friday–Monday.

Responsibilities

• Create and manage client and field staff schedules.
• Coordinate care needs with families and clinical teams.
• Handle changes, last-minute needs, and emergencies efficiently.
• Maintain staff records, certifications, and availability.
• Provide ongoing support and foster a positive team environment.
• Build strong, empathetic relationships with clients and families.
• Serve as the primary point of contact for concerns and service requests.
• Conduct periodic check-ins to ensure satisfaction.
• Maintain accurate records of schedules, staff info, and changes.
• Prepare reports on availability, hours worked, and client satisfaction.
• Ensure care delivery meets agency standards and participate in process improvements.

Skills

Communication

Organization

Problem-solving

Calm under pressure

Compassion

Education

High school diploma

Bachelor's degree preferred

Tools

Scheduling software

Microsoft Office

Job description

Home Health Care, Inc. in Golden Valley seeks a detail-oriented Staffing & Scheduling Coordinator to ensure smooth care delivery. You will coordinate client and field staff schedules, support caregivers, and resolve issues quickly.

The role requires excellent communication, organization, and the ability to stay calm in fast-paced settings. On-site work Monday through Friday, with full-time hours and strong team collaboration for high-quality home care.