Compassionate Home Care Scheduling Supervisor

Mytcp; Golden Valley (MN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

PTO 3 weeks

Holidays 6

Supportive team culture

Job summary

Home Health Care, Inc. in Golden Valley, MN, is seeking a Staffing & Scheduling Coordinator to ensure smooth care delivery.

You’ll coordinate client and field staff schedules, support field staff, resolve issues quickly, and build strong relationships with clients and caregivers. This on-site role requires excellent communication, organization, and problem-solving skills, experience in healthcare scheduling, and proficiency with scheduling software and Microsoft Office.

Qualifications

• High school diploma required; bachelor’s degree preferred.
• Experience in scheduling—healthcare or home care strongly required.
• Excellent communication, organization, and problem-solving skills.
• Ability to remain calm in fast-paced situations.
• Proficiency with scheduling software and Microsoft Office.
• Must work on-site Friday–Monday.

Responsibilities

• Create and manage client and field staff schedules.
• Coordinate care needs with families and clinical teams.
• Handle changes, last-minute needs, and emergencies efficiently.
• Maintain staff records, certifications, and availability.
• Provide ongoing support and foster a positive team environment.
• Build strong, empathetic relationships with clients and families.
• Serve as the primary point of contact for concerns and service requests.
• Conduct periodic check-ins to ensure satisfaction.
• Maintain accurate records of schedules, staff info, and changes.
• Prepare reports on availability, hours worked, and client satisfaction.
• Ensure care delivery meets agency standards.
• Participate in initiatives to improve processes and service quality.
• Work closely with Care Managers, Nursing, HR, and admin teams.
• Communicate clearly to support seamless care transitions.

Skills

Communication

Organization

Problem-solving

Calm under pressure

Customer service

Education

High school diploma

Bachelor’s degree

Tools

Scheduling software

Microsoft Office

Job description

Home Health Care, Inc. in Golden Valley, MN, is seeking a Staffing & Scheduling Coordinator to ensure smooth care delivery.

You’ll coordinate client and field staff schedules, support field staff, resolve issues quickly, and build strong relationships with clients and caregivers. This on-site role requires excellent communication, organization, and problem-solving skills, experience in healthcare scheduling, and proficiency with scheduling software and Microsoft Office.