Home Care Scheduling Coordinator - Full Time

Guardian Angel Senior Services, Inc.; Lynnfield (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

401(k) with a generous company match

Paid Time Off (PTO)

Robust Employee Discount Program

Mileage Reimbursement

Paid Holidays

Bonus and Incentive Program

Job summary

Guardian Angel Senior Services is seeking a mindful Home Care Scheduling Coordinator in Lynnfield, MA to organize caregiver calendars and ensure timely, quality care for clients.

You will match caregivers to clients based on availability and needs, respond to staffing changes, maintain accurate records, onboard new caregivers, and collaborate with office staff to sustain continuity of care and a positive experience for families. This full-time role offers competitive pay and benefits.

Qualifications

• Scheduling or staffing experience, ideally in home care.
• Excellent organizational, time-management, and multitasking abilities.
• Strong communication and customer service skills.
• Proficiency in Microsoft Office; scheduling software is a plus.

Responsibilities

• Coordinate and maintain caregiver schedules for home care clients.
• Match caregivers with clients based on availability, qualifications, skills, and client needs.
• Respond promptly to call-outs, schedule changes, and urgent staffing needs.
• Communicate effectively and professionally with caregivers, clients, and office staff.
• Maintain accurate scheduling records and documentation.
• Assist with adding and onboarding new caregivers into the scheduling system.
• Help maintain continuity of care and a positive experience for clients and their families.

Skills

Organizational skills

Time management

Multitasking

Communication

Customer service

Tools

Scheduling software

Job description

Home Care Scheduling Coordinator

Lynnfield, Ma

Guardian Angel Senior Services

BENEFITS INCLUDE:

• Health Insurance
• 401(k) with a generous company match
• Paid Time Off (PTO)
• Robust Employee Discount Program
• Mileage Reimbursement
• Paid Holidays
• Bonus and Incentive Program

Join Our Team!

Guardian Angel Senior Services is seeking an organized, dependable, and compassionate Home Care Scheduling Coordinator to join our team!

In this important role, you will help ensure our clients receive consistent, quality care by coordinating caregiver schedules and matching the right caregivers with the right clients.

If you're a strong communicator who enjoys problem-solving, multitasking, and working in a fast-paced environment, this could be the opportunity you've been looking for!

What You'll Do

• Coordinate and maintain caregiver schedules for home care clients.
• Match caregivers with clients based on availability, qualifications, skills, and client needs.
• Respond promptly to call-outs, schedule changes, and urgent staffing needs.
• Communicate effectively and professionally with caregivers, clients, and office staff.
• Maintain accurate scheduling records and documentation.
• Assist with adding and onboarding new caregivers into the scheduling system.
• Help maintain continuity of care and a positive experience for clients and their families.

What We're Looking For

• Previous scheduling, staffing, or coordination experience (home care experience preferred).
• Strong organizational, time-management, and multitasking skills.
• Excellent communication and customer service abilities.
• Ability to prioritize competing demands and remain composed in a fast-paced environment.
• Computer proficiency and familiarity with Microsoft Office; scheduling software experience is a plus.
• Dependability, attention to detail, and a team-oriented attitude.

Why Guardian Angel Senior Services?

• Competitive pay based on experience.
• A supportive and collaborative work environment.
• Opportunities for professional growth and development.
• Meaningful work that directly impacts the lives of seniors and their families.
• A full-time opportunity with an established home care organization.

We are proud to be an Equal Opportunity Employer and do not tolerate discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information. Join us in our mission to provide exceptional care and support to seniors while upholding a culture of equality and respect.