Home Care Scheduling Coordinator

Interim HealthCare Inc.; Rome (GA); On-site; USD 25,000 - 33,000; Full time

Job summary

Interim HealthCare Inc. in Rome, GA is seeking a detail-oriented Home Care Scheduling Coordinator to keep caregiver coverage strong and client care uninterrupted. You'll serve as the central link between caregivers, clients and office staff, creating schedules, adjusting shifts, and communicating changes clearly.

This in-office role requires organized multitasking, strong phone skills and reliability. You'll monitor attendance, manage on-call rotations, and collaborate with recruiting and

Qualifications

• High school diploma required; Associate’s degree preferred.
• 1+ year of scheduling, staffing coordination, or home care experience preferred.
• Strong customer service and phone communication skills.
• Ability to multitask and make quick decisions in a fast-paced environment.
• High attention to detail and strong organizational skills.
• Proficiency with scheduling software and Microsoft Office.
• Professional, calm demeanor under pressure.

Responsibilities

• Create and maintain caregiver schedules to ensure client coverage.
• Fill open shifts due to call-offs, schedule changes, or new client cases.
• Coordinate caregiver assignments based on availability, skills, and client needs.
• Communicate scheduling updates clearly and professionally with caregivers and clients.
• Monitor attendance, call-offs, and caregiver reliability trends.
• Maintain accurate records within scheduling and EVV systems.
• Collaborate with recruiting and clinical teams to anticipate staffing needs.
• Provide on-call scheduling support as assigned.
• Ensure continuity of care by proactively addressing scheduling challenges.

Skills

Scheduling coordination

Customer service

Communication skills

Organizational skills

Multitasking

Education

High school diploma

Associate’s degree preferred

Tools

Scheduling software

Microsoft Office

Job description

Home Care Scheduling Coordinator

in Rome, Ga

Schedule: Monday - Friday 8:00am - 5:00pm
Compensation: $18.00/hr - $24.00/hr based on experience
Work Setting: In-office
On-Call: Weekday rotation plus approximately one weekend per month

As a Home Care Scheduling Coordinator with Interim HealthCare®, you’ll do more than create schedules, you’ll ensure every client receives dependable, timely care when they need it most. In this fast-paced and essential role, you serve as the connection between our caregivers, clients, and office team to keep care running smoothly every day.

This position is ideal for someone who thrives in a dynamic environment, enjoys problem-solving, and takes pride in making sure no shift goes uncovered. Your ability to stay organized, communicate clearly, and respond quickly directly impacts the quality of care our clients receive at home.

As a locally owned and operated agency, we combine the strength of a nationally trusted brand with a deep commitment to our community. We value reliability, teamwork, and accountability, and we’re looking for someone who shares those values.

As a Home Care Scheduling Coordinator, here's a big-picture view of what you'll do:

• Create and maintain caregiver schedules to ensure consistent client coverage
• Quickly fill open shifts due to call-offs, schedule changes, or new client cases
• Coordinate caregiver assignments based on availability, skills, and client needs
• Communicate scheduling updates clearly and professionally with caregivers and clients
• Monitor attendance, call-offs, and caregiver reliability trends
• Maintain accurate records within scheduling andEVV systems
• Collaborate with recruiting and clinical teams to anticipate staffing needs
• Provide on-call scheduling support as assigned
• Ensure continuity of care by proactively addressing scheduling challenges

A few must-haves for the Home Care Scheduling Coordinator:

• High school diploma required; Associate’s degree preferred
• At least one (1) year of scheduling, staffing coordination, or home care experience preferred
• Strong customer service and phone communication skills
• Ability to multitask and make quick decisions in a fast-paced environment
• High attention to detail and strong organizational skills
• Proficiency with scheduling software and Microsoft Office
• Professional, calm demeanor under pressure

Why work for Interim Healthcare?

Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Personal Care Aides/Caregivers. Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates PCAs, and a passion to put patients first. Join a nationwide network of caregivers who are making a significant difference in the lives of others through the personalized, home-based care they provide.

Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.