Home Care Scheduler: Care Coordination & Scheduling

NHC HomeCare Greenville; Greenville (SC); On-site; USD 38,000 - 52,000; Full time

Job summary

NHC HomeCare Greenville in Greenville, SC is seeking a Scheduler to join our team. The Scheduler coordinates daily patient schedules for multiple disciplines, under the direction of the Office Manager and Director of Nursing.

Responsibilities include timely data entry, notifying partners and families of changes, coordinating admissions and discharges, and ensuring documentation is complete. Strong customer service and computer skills are required, with a valid driver’s license.

Qualifications

• High school education / GED required.
• Two years’ experience in home care or related health care role required.
• Education/experience in computers required.
• LPN license with current license in agency’s state preferred.
• Driver’s license and reliable transportation required.
• Excellent customer service, phone and communication skills required.

Responsibilities

• Facilitates the daily schedules by timely data entry of scheduling changes.
• Notifies appropriate partners and patients/caregivers of scheduling changes timely.
• Coordinates admissions, evaluations, resumption of services, and discharges and the required documentation with the appropriate disciplines, under the direction of the DON.
• Relays information between assigned homecare disciplines regarding change orders, frequencies, skills, disciplines, discharges, transfers and other patient-related changes.
• Coordinates approvals for additional discipline visits for managed care patients, as directed by agency management.
• Facilitates telephone and faxed physician orders to the appropriate homecare partner and notifies patients/caregivers of order changes. Reviews physicians’ orders with DON/RN designee, before ordered care is provided.
• Facilitates telephone and faxed laboratory results to the appropriate homecare partner and acts as a liaison as directed by agency management in reporting results to the physician timely.

Skills

Customer service

Communication skills

Scheduling

Phone etiquette

Driver's license

Computers

Education

High school / GED

LPN license (preferred)

Tools

Computers

Job description

NHC HomeCare Greenville in Greenville, SC is seeking a Scheduler to join our team. The Scheduler coordinates daily patient schedules for multiple disciplines, under the direction of the Office Manager and Director of Nursing.

Responsibilities include timely data entry, notifying partners and families of changes, coordinating admissions and discharges, and ensuring documentation is complete. Strong customer service and computer skills are required, with a valid driver’s license.