Home Care Scheduler: Coordinate DSP Schedules & Care

All Ways Caring; Jennings, Northern (LA, KY); Hybrid; USD 23,000 - 25,000; Full time

Job summary

All Ways Caring HomeCare is seeking a Scheduler to oversee effective service delivery and DSP scheduling for in-home clients. You will assist with matching staff to client needs, monitor attendance, and ensure timely timekeeping and paperwork while upholding agency policies.

The role requires strong communication, problem-solving, and a professional, client-focused attitude. A valid driver's license and 2+ years of office experience are preferred.

Qualifications

• High School Diploma required.
• Valid driver's license and insurance.
• 2+ years general office and computer experience.
• Solid experience working with the public and interacting professionally.

Responsibilities

• Coordinates In-Home support services between DSPs and persons served.
• Participate in staff meetings with Branch Manager and staff.
• Communicate with Management regarding situations needing special attention and any changes in client needs.
• Assigns DSPs to schedules and appointments in a timely manner.
• Monitors attendance and punctuality of DSPs for service appointments.
• Maintains data integrity for all assigned records, including timekeeping.
• Assumes on-call responsibility and may provide client direct care in absence of staff.
• Ensures home care services comply with agency policies and licensing laws.
• Ensures submission of proper timekeeping and paperwork.

Skills

Customer service

Communication

Problem solving

Office experience

Public interaction

Education

High School Diploma

Job description

All Ways Caring HomeCare is seeking a Scheduler to oversee effective service delivery and DSP scheduling for in-home clients. You will assist with matching staff to client needs, monitor attendance, and ensure timely timekeeping and paperwork while upholding agency policies.

The role requires strong communication, problem-solving, and a professional, client-focused attitude. A valid driver's license and 2+ years of office experience are preferred.