Care Scheduler: Coordinate Client Services & DSP Schedules

All Ways Caring HomeCare; Hattiesburg (MS); On-site; USD 23,000 - 25,000; Full time

Job summary

All Ways Caring HomeCare in Hattiesburg is seeking a Scheduler to coordinate direct support professional (DSP) schedules and ensure timely client services. The Scheduler will assist with assigning staff to clients, scheduling services, and solving scheduling issues to achieve optimal outcomes.

The role requires a High School Diploma, a valid driver's license, auto insurance, and 2+ years of general office experience, with strong customer service and communication skills.

Qualifications

• High School Diploma required.
• Valid driver's license and auto insurance.
• 2+ years of general office and computer experience.
• Excellent customer service and communication skills.

Responsibilities

• Coordinate in-home support services between DSPs and clients.
• Assign DSPs to schedules and appointments in a timely manner.
• Monitor attendance and punctuality of DSPs.
• Ensure timekeeping and paperwork are submitted correctly.
• On-call duties and potential client direct care when needed.

Skills

Customer service

Communication

Problem solving

Education

High School Diploma

Tools

Microsoft Office

Job description

All Ways Caring HomeCare in Hattiesburg is seeking a Scheduler to coordinate direct support professional (DSP) schedules and ensure timely client services. The Scheduler will assist with assigning staff to clients, scheduling services, and solving scheduling issues to achieve optimal outcomes.

The role requires a High School Diploma, a valid driver's license, auto insurance, and 2+ years of general office experience, with strong customer service and communication skills.