Home Care Scheduler & Care Coordination Pro

CareMax Senior Solutions; Fresno (CA); In loco; USD 28.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible schedule

Paid training

Mileage reimbursement

Health insurance plans

Descrizione del lavoro

CareMax Senior Solutions in Fresno, CA is seeking an experienced Home Care Scheduler to coordinate client and caregiver schedules and ensure high-quality in-home care. The role requires strong communication, attention to detail, and the ability to adapt to changing priorities while maintaining confidentiality.

You will work with the Leadership and Operations teams and use scheduling systems to keep accurate records and respond quickly to changes, with familiarity of California non-medical home

Competenze

• High school diploma or GED.
• At least two years of experience in scheduling, staffing, healthcare, home care, or customer service.
• Strong computer and data-entry skills.
• Excellent verbal and written communication skills.
• Strong organizational, problem-solving, and time-management abilities.

Mansioni

• Create, maintain, and update client and caregiver schedules.
• Respond promptly to caregiver call-offs, client cancellations, and schedule changes.
• Identify available caregivers and coordinate replacement coverage.
• Monitor staffing levels and notify leadership of unresolved shortages or service concerns.
• Communicate professionally with clients, families, caregivers, and CareMax leadership.
• Maintain complete and accurate scheduling notes and records.
• Coordinate closely with the Leadership Team, Operations Team, and other administrative staff.
• Protect client and employee confidentiality.
• Maintain proficiency in scheduling systems such as WellSky, Zingage, CareAcademy, and communication platforms.
• Complete other scheduling-related duties as assigned.

Conoscenze

Scheduling

Communication

Data Entry

Formazione

High school diploma or GED

Strumenti

WellSky Personal Care

Zingage

CareAcademy

Descrizione del lavoro

CareMax Senior Solutions in Fresno, CA is seeking an experienced Home Care Scheduler to coordinate client and caregiver schedules and ensure high-quality in-home care. The role requires strong communication, attention to detail, and the ability to adapt to changing priorities while maintaining confidentiality.

You will work with the Leadership and Operations teams and use scheduling systems to keep accurate records and respond quickly to changes, with familiarity of California non-medical home