Home Care Program/Clerical Assistant

Old Colony Elder Services (OCES); Brockton (MA); Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

Hybrid work environment

Great work/life balance

401K plan

Paid time off

Job summary

Old Colony Elder Services (OCES) is expanding its Home Care Department on the South Shore, seeking a Program/Clerical Assistant to provide essential administrative support. The role offers a hybrid schedule (home, office, and occasional visits) with a 35-hour work week and competitive benefits.

Responsibilities include telephone coverage, maintaining accurate consumer records, generating reports, and assisting staff with waivers and forms.

Qualifications

• High School Diploma or equivalent; associate's degree preferred
• Minimum one year of relevant experience
• Excellent written and verbal skills
• Excellent computer skills
• Proficient with Microsoft Office Suite or related software

Responsibilities

• Provide telephone coverage for Home Care staff as required
• Review and correct data through the consumer record system
• Provide accurate reports as required by the department
• Assist staff in tracking waivers and recipient choice forms as needed
• Other duties as assigned

Skills

Data entry

Telephone support

Verbal communication

Written communication

Attention to detail

Customer service

Microsoft Office

Education

High School Diploma or equivalent

Associate degree preferred

Tools

Microsoft Office Suite

Job description

OCES is growing! We are expanding to 11 more towns covering the South Shore area, including Quincy, Braintree, Weymouth, etc. OCES supports older adults and individuals with disabilities by providing vital information and coordination of services. By promoting healthy, safe living for our consumers we hope to allow them to stay active and engaged in their lives and in their own communities for as long as possible.

Our mission: Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community.

We are seeking a Home Care (Program/Clerical Assistant) who will be responsible for providing administrative support to the Home Care Department.

What You’ll Do

• Provide telephone coverage from Home Care staff as required
• Review and correct data through consumer record system
• Providing accurate reports as required by the department
• Assist staff in tracking waivers and recipient choice forms as needed
• Other duties as assigned

What You’ll Bring

• Your passion for helping others and desire to make a difference.
• High School Diploma or equivalent, associate's degree preferred
• Minimum one year of relevant experience
• Excellent written and verbal skills.
• Excellent computer skills.
• Proficient with Microsoft Office Suite or related software.

What You’ll Get

• The ability to work with an enthusiastic team of like-minded individuals.
• Opportunity to develop professionally in your chosen career.
• Great work/life balance: 35-hour work week with some flexibility; standard M-F workweek; hybrid work environment (home, office, and home visits).
• Exceptional benefits: generous paid time off policies; company paid LTD and life insurances; 401K plan.

Salary: $19.35 per hour