Home Care Operations Manager

Mental Health Association of Rochester; Columbia (IL); On-site; USD 70,000 - 95,000; Full time

Job summary

Mental Health Association of Rochester is seeking a seasoned leader to oversee daily in-home care operations for seniors and vulnerable adults in Illinois.

The role emphasizes coordinating scheduling, staffing, and visit coverage while supervising caregivers and office staff to maintain safety, quality, and regulatory compliance. You will partner with clinical and administrative leaders to improve efficiency and outcomes.

Qualifications

• Strong leadership and team management abilities.
• Excellent organizational and communication skills.
• Knowledge of regulatory standards and quality assurance.
• Ability to analyze data and improve operational processes.

Responsibilities

• Lead daily in-home care operations supporting seniors and vulnerable adults
• Oversee scheduling, staffing, and visit coverage
• Supervise caregivers and office staff
• Ensure high standards of safety, quality, and regulatory compliance
• Manage client intake and service coordination
• Monitor KPIs to assess operational performance
• Collaborate with clinical and administrative leaders to enhance efficiency and outcomes

Skills

Strong leadership

Organizational skills

Regulatory knowledge

Data analysis

Job description

• Lead daily in-home care operations supporting seniors and vulnerable adults
• Oversee scheduling, staffing, and visit coverage
• Supervise caregivers and office staff
• Ensure high standards of safety, quality, and regulatory compliance
• Manage client intake and service coordination
• Monitor KPIs to assess operational performance
• Collaborate with clinical and administrative leaders to enhance efficiency and outcomes

Role:

Responsibilities

• Lead daily in-home care operations supporting seniors and vulnerable adults
• Oversee scheduling, staffing, and visit coverage
• Supervise caregivers and office staff
• Ensure high standards of safety, quality, and regulatory compliance
• Manage client intake and service coordination
• Monitor KPIs to assess operational performance
• Collaborate with clinical and administrative leaders to enhance efficiency and outcomes

Qualifications & Skills

• Strong leadership and team management abilities
• Excellent organizational and communication skills
• Knowledge of regulatory standards and quality assurance
• Ability to analyze data and improve operational processes

This role offers an opportunity to make a meaningful impact in a community-based care environment with potential for training and growth.