Home Care Operations Manager

Vetted Solutions; Columbia (IL); On-site; USD 70,000 - 110,000; Full time

Job summary

Vetted Solutions in Illinois is seeking a proactive Operations Leader to oversee daily in-home service operations supporting seniors and vulnerable adults. You will manage scheduling, staffing, and visit coverage to ensure high-quality care and regulatory compliance.

Collaborate with clinical and administrative leaders to drive efficiency, monitor KPIs, mentor caregivers and office staff, and uphold safety standards across all services.

Qualifications

• Strong leadership and supervisory abilities.
• Excellent organizational and communication skills.
• Knowledge of regulatory standards for home care services.
• Ability to analyze performance data and implement improvements.
• Commitment to community-based, mission-driven care environments.

Responsibilities

• Overseeing daily in-home service operations supporting seniors and vulnerable adults.
• Managing scheduling, staffing, and visit coverage to ensure quality care.
• Supervising caregivers and office staff to maintain high performance standards.
• Ensuring safety, quality, and regulatory compliance across all services.
• Handling client intake and coordinating services effectively.
• Monitoring key performance indicators (KPIs) to measure operational success.
• Collaborating with clinical and administrative leaders to enhance efficiency and outcomes.

Skills

Leadership

Supervisory abilities

Organizational skills

Regulatory knowledge

Performance analysis

Job description

• Overseeing daily in-home service operations supporting seniors and vulnerable adults
• Managing scheduling, staffing, and visit coverage to ensure quality care
• Supervising caregivers and office staff to maintain high performance standards
• Ensuring safety, quality, and regulatory compliance across all services
• Handling client intake and coordinating services effectively
• Monitoring key performance indicators (KPIs) to measure operational success
• Collaborating with clinical and administrative leaders to enhance efficiency and outcomes

Role:

Responsibilities Include

• Overseeing daily in-home service operations supporting seniors and vulnerable adults
• Managing scheduling, staffing, and visit coverage to ensure quality care
• Supervising caregivers and office staff to maintain high performance standards
• Ensuring safety, quality, and regulatory compliance across all services
• Handling client intake and coordinating services effectively
• Monitoring key performance indicators (KPIs) to measure operational success
• Collaborating with clinical and administrative leaders to enhance efficiency and outcomes

Qualifications & Skills

• Strong leadership and supervisory abilities
• Excellent organizational and communication skills
• Knowledge of regulatory standards for home care services
• Ability to analyze performance data and implement improvements
• Commitment to community-based, mission-driven care environments