Home Care Operations Leader | Growth & Compliance

SZM DIGNITY HOME CARE LLC; San Jose (CA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Flexible schedule

Free uniforms

Opportunity for advancement

Paid time off

Job summary

SZM DIGNITY HOME CARE LLC is seeking a Home Care Manager to lead daily operations in the Bay Area. The role focuses on ensuring high-quality, compliant non-medical home care for seniors and individuals with disabilities, while expanding referrals and service delivery excellence.

The ideal candidate has strong leadership, scheduling, and regulatory expertise, with a track record in business development and client-focused care. Join a team committed to dignity and compliance.

Qualifications

• Minimum of 3-5 years of management experience in a non-medical home care agency.
• Thorough knowledge of California Home Care Services Bureau regulations.
• Strong understanding of San Andreas Regional Center policies, documentation and compliance standards.
• Experience managing office operations, caregiver scheduling, client services and administrative staff.
• Demonstrated success in business development, networking, and marketing within the home care industry.
• Excellent leadership, communication, and organizational skills.
• Valid California driver’s license and reliable transportation.

Responsibilities

• Manage the daily operations of the agency.
• Ensure full compliance with California state regulations and licensing requirements.
• Maintain compliance with San Andreas Regional Center standards, policies, and documentation.
• Supervise office personnel and direct care staff.
• Monitor caregiver performance through file audits, documentation reviews, home visits, and QA activities.
• Keep employee files, client files, training records, and compliance documentation audit-ready.
• Coordinate client admissions, care plans, staffing, and scheduling.
• Develop and implement policies to improve efficiency and quality of care.
• Build relationships with regional centers, case managers, healthcare providers, hospitals and community orgs.
• Develop and execute marketing strategies to increase referrals and expand client base.
• Represent SZM DIGNITY HOME CARE LLC professionally in the community.
• Prepare operational reports and provide recommendations to ownership for improvements.
• Resolve client and employee concerns professionally and promptly.
• Maintain confidentiality and HIPAA standards.

Skills

Leadership

Communication

Organizational skills

Business development

Networking

Marketing

Scheduling

Office operations

Microsoft Office

Scheduling systems

Payroll systems

Electronic documentation

Tools

Microsoft Office

Scheduling systems

Payroll systems

Electronic documentation

Job description

SZM DIGNITY HOME CARE LLC is seeking a Home Care Manager to lead daily operations in the Bay Area. The role focuses on ensuring high-quality, compliant non-medical home care for seniors and individuals with disabilities, while expanding referrals and service delivery excellence.

The ideal candidate has strong leadership, scheduling, and regulatory expertise, with a track record in business development and client-focused care. Join a team committed to dignity and compliance.