Area Operations Lead – Home Care Growth & Compliance

Flournoy Health Systems; Macon (GA); On-site; USD 90,000 - 135,000; Full time

Job summary

Flournoy Health Systems is seeking an Area Operations Manager to lead the assigned region, ensuring high-quality home care delivery and financial performance. You will coordinate care, staffing, billing, and compliance while collaborating with multiple departments to sustain service excellence.

The role emphasizes leadership, process improvement, and partnership with staff, providers, and community partners to grow census and maintain outstanding care delivery in the assigned service area.

Qualifications

• High school diploma or GED required.
• 3+ years of experience in home care, healthcare operations, area operations, or related service environment.

Responsibilities

• Oversee day-to-day area operations, including staffing, client needs, service delivery, and operational concerns.
• Maintain visibility into active clients, new admissions, discharges, underserved clients, and billable clients not currently receiving services.
• Identify barriers preventing services from being delivered and ensure appropriate follow-up and escalation.
• Monitor Care Relationship Manager caseloads and area staffing needs to support appropriate coverage.
• Ensure required client and caregiver operational processes are completed timely.

Skills

Leadership

Communication

Problem-solving

Staff development

Budget management

Reporting

Education

Bachelor's degree in Business Administration

Bachelor's degree in Healthcare Administration

Bachelor's degree in Management

Tools

Microsoft Office

Reporting tools

Job description

Flournoy Health Systems is seeking an Area Operations Manager to lead the assigned region, ensuring high-quality home care delivery and financial performance. You will coordinate care, staffing, billing, and compliance while collaborating with multiple departments to sustain service excellence.

The role emphasizes leadership, process improvement, and partnership with staff, providers, and community partners to grow census and maintain outstanding care delivery in the assigned service area.