Home Care Operations Leader

Addus HomeCare, Inc.; Chicago (IL); On-site; USD 70,000 - 95,000; Full time

Job summary

Addus HomeCare, Inc. is seeking a hands-on Operations Manager to oversee daily operations and administrative functions, including recruitment, orientation, training and retention of branch and office staff, to meet and exceed the monthly census.

The role requires 2+ years of supervisory/management experience and 3–5 years in healthcare, with a Bachelor's degree preferred. Schedule is M-F, 8 to 5, on-site, with travel to service areas as needed.

Qualifications

• Bachelor's degree preferred in healthcare administration or related field.
• 3–5 years' experience in health care; home care/home health/ private duty preferred.
• 2+ years of supervisory/management experience.
• Demonstrated ability to drive census and revenue growth and manage staff training.

Responsibilities

• Oversee branch operations to ensure compliance with company and contractual requirements.
• Assist census and revenue growth by delivering effective service delivery of care plans.
• Lead recruitment, orientation, training and retention of branch and office staff.
• Provide direction to ensure workers' compensation/unemployment claims are reported and handled properly.
• Facilitate team meetings and evaluate staff performance with ongoing training.
• Maintain relationships with referral sources and participate in community outreach.
• Develop processes to ensure services are delivered as authorized.
• Prepare and present weekly/monthly progress reports to Agency/Regional Directors.
• Troubleshoot customer concerns and manage payroll and billing as needed.

Skills

Supervisory experience

Healthcare operations

Recruitment & training

Budgeting & reporting

Education

Bachelor's degree preferred

Tools

MS Office

HRIS

Excel

PowerPoint

Job description

Addus HomeCare, Inc. is seeking a hands-on Operations Manager to oversee daily operations and administrative functions, including recruitment, orientation, training and retention of branch and office staff, to meet and exceed the monthly census.

The role requires 2+ years of supervisory/management experience and 3–5 years in healthcare, with a Bachelor's degree preferred. Schedule is M-F, 8 to 5, on-site, with travel to service areas as needed.