Home Care Operations Lead — Scheduling & Team Oversight

addus; Chicago (IL); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Job summary

Addus is seeking a qualified supervisor to schedule and supervise in-home care workers and clients within a defined geographic area. You will oversee the hiring process, onboard new staff, and ensure care plans are followed to keep clients safe at home.

The role emphasizes strong interpersonal skills, organization, and proficient use of scheduling software. A high school diploma and 6 months of industry experience are preferred.

Qualifications

• Must have strong interpersonal and communication abilities.
• Excellent organizational skills and attention to detail.
• Proficiency with Microsoft Word and Excel; familiarity with scheduling software.

Responsibilities

• Coordinates and drives the field recruiting and hiring process.
• Oversee the new hire process for all new employees and ensure documentation is completed timely and accurately.
• On-board and train new branch Administrative employees.
• Schedules employees as directed by client’s care plan established upon intake.
• Processes patient authorizations and communicates with central admissions; enters reauthorizations into client records.
• Creates and updates work schedules; manages changes due to absences; provides coverage to follow care plans.
• Supervises direct service staff and enforces company policies and standards.
• Assists with the new hire process and ensures documentation is complete and timely.

Skills

Interpersonal skills

Organizational skills

Communication skills

Microsoft Word

Microsoft Excel

Scheduling software

Education

High school diploma or equivalent

Tools

Scheduling program

Job description

Addus is seeking a qualified supervisor to schedule and supervise in-home care workers and clients within a defined geographic area. You will oversee the hiring process, onboard new staff, and ensure care plans are followed to keep clients safe at home.

The role emphasizes strong interpersonal skills, organization, and proficient use of scheduling software. A high school diploma and 6 months of industry experience are preferred.