Home Care Operations Coordinator

Key Home Care; Metuchen (NJ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Paid time off

Competitive Compensation

Simple IRA

Job summary

Key Home Care in Metuchen, New Jersey, is seeking an Office Coordinator to join our small team. You will answer calls, schedule caregivers to clients, and troubleshoot issues to keep daily operations smooth.

The role emphasizes compassionate service, strong communication, and the ability to multitask in a fast-paced environment. You will onboard caregivers, liaise with families, and ensure excellent customer support across the community.

Qualifications

• Mature, reliable and professional demeanor
• Excellent communication and people skills
• Compassionate, patient and genuinely helpful
• Familiarity with local area and community resources
• Experience or familiarity with home care, healthcare, caregiving or senior services preferred
• Strong organizational and scheduling abilities
• Comfortable multitasking in a fast-paced office environment
• Dependable attendance and strong work ethic
• Be able to work independently and hold down the office, when needed
• Be comfortable with learning and working with various computer applications, such as Excel, Word, Axis Care and ACTS

Responsibilities

• Answer incoming phone calls professionally and warmly
• Schedule caregivers and coordinate client services
• Interview and onboard caregivers
• Speak with potential clients and families about our home care services
• Provide excellent customer service and support
• Maintain clear communication with caregivers, clients and office staff
• Help ensure quality care and smooth daily operations

Skills

Excellent communication

People skills

Organizational abilities

Multitasking

Compassionate

Reliability

Familiarity with local area

Customer service

Team coordination

Tools

Excel

Word

Axis Care

ACTS

Job description

Key Home Care in Metuchen, New Jersey, is seeking an Office Coordinator to join our small team. You will answer calls, schedule caregivers to clients, and troubleshoot issues to keep daily operations smooth.

The role emphasizes compassionate service, strong communication, and the ability to multitask in a fast-paced environment. You will onboard caregivers, liaise with families, and ensure excellent customer support across the community.