Home Care Service Coordinator

Addus HomeCare; Peoria (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental & Vision

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Job summary

Addus HomeCare in Peoria, IL is seeking a Scheduler/Supervisor to coordinate, supervise and optimize in-home care for clients within a geographic area. The role emphasizes ensuring care plans are followed and hiring processes run smoothly.

Ideal candidates bring 6 months of industry experience, strong interpersonal and communication skills, and proficiency with Word/Excel and scheduling software. Reliable transportation is required, with standard weekday hours.

Qualifications

• High school diploma or equivalent.
• 6 months of Industry experience required.
• Interpersonal, organizational and communication skills.
• Computer skills including Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation.

Responsibilities

• Coordinates and drives the field recruiting and hiring process.
• Oversee the new hire process for all new employees and ensure documentation is completed timely and accurately.
• On-board and train new branch Administrative employees.
• Schedules employees as directed by client's care plan established upon intake.
• Processes patient authorizations and communicates with central admissions, enters reauthorizations into client record and ensures chart preparation for all new clients.
• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence; provides alternate coverage to ensure the client's care plan is followed.
• Supervises direct service employees by setting expectations for attendance, performance and conduct by upholding company policies.
• Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.

Skills

Scheduling

Supervisory experience

Interpersonal skills

Communication skills

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Scheduling program

Job description

Position Summary

Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.

Hours

Monday through Friday 8 am to 5 pm

At Addus we offer our team the best:

• Medical, Dental and Vision Benefits
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

Essential Duties

• Coordinates and drives the field recruiting and hiring process.
• Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.
• On-board and train new branch Administrative employees.
• Schedules employees as directed by client's care plan established upon intake.
• Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
• Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
• Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.

Position Requirements & Competencies

• Must have high school diploma or equivalent.
• 6 months of Industry experience required.
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation.

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.