Home Care Service Coordinator

Talentify; Mount Vernon (IL); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

Continued Education

Monthly Bonus

PTO Plan

Daily Pay

Retirement Planning

Life Insurance

Employee discounts

Job summary

Addus HomeCare in Mt. Vernon, IL is seeking a full-time supervisor to schedule and coordinate in-home care for clients.

You will manage staff assignments according to care plans and coordinate with admissions and authorizations to ensure uninterrupted services. The role requires 3–5 years in health care (home care, home health, hospice) and at least 6 months of supervisory experience, plus strong communication, organizational skills, and proficiency with Word, Excel, and scheduling software.

Qualifications

• 3–5 years of health care experience in home care, home health, or hospice.
• 6 months of supervisor experience required.
• Interpersonal, organizational and communication skills.
• Computer skills including Microsoft Word, Excel and scheduling program.

Responsibilities

• Schedules employees as directed by the client's care plan.
• Processes patient authorizations and communicates with central admissions; enters reauthorizations into client records.
• Creates work schedules by entering schedules into the system and manages changes due to requests, illness, vacations, or leaves of absence.
• Supervises direct service employees by setting expectations for attendance, performance and conduct.
• Assists with the new hire process for all new employees and ensures proper documentation.

Skills

Interpersonal skills

Organizational skills

Communication skills

Reliable transportation

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Scheduling program

Job description

Position Summary:

Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience required.

Hours:

Full Time: Monday through Friday 8 am to 5 pm

Location:

Addus HomeCare 2929 Broadway Suite 7A Mt. Vernon, IL 62864

At Arcadia/ Addus we offer our team the best:

• Medical, Dental and Vision Benefits
• Continued Education
• Monthly Bonus
• PTO Plan
• Daily Pay
• Retirement Planning
• Life Insurance
• Employee discounts

Essential Duties:

• Schedules employees as directed by client's care plan established upon intake.
• Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
• Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
• Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.

Position Requirements & Competencies:

• Must have high school diploma or equivalent.
• 3-5 years of health care experience required in home care, home health, hospice.
• 6 months supervisor experience required.
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation.

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.