Home Care Office Support Staff

Addus HomeCare; Mount Sterling (IL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical Benefits

Monthly Bonus

Continued Education

401K Match

PTO Plan

Retirement Planning

Life Insurance

Employee Discounts

Zusammenfassung

Addus HomeCare in Quincy, IL seeks a friendly, organized Office Administrator to support staff, answer phones, greet visitors and manage records, ensuring confidentiality and accuracy in daily operations.

This role requires a high school diploma or GED with 2 years of experience, strong customer service, data entry and multitasking, plus compliance with Medicare/Medicaid/HIPAA and reliable attendance in a professional team environment.

Qualifikationen

• High school diploma or GED, plus 2 years of work experience required.
• Strong customer service, problem-solving and telephone etiquette essential.
• Be a team player with a positive attitude; able to multi-task.
• Data entry; excellent organizational, verbal and written skills.

Aufgaben

• In these duties you will answer telephones and assist staff.
• Greet visitors and manage front-desk tasks.
• File, scan, and prepare reports; conduct file reviews.
• Data entry and handling special projects.
• Maintain confidentiality and HIPAA compliance at all times.
• Maintain regular attendance and flexibility to meet department needs.
• Adhere to Medicare/Medicaid regulations and company policies.
• Perform other duties as assigned.

Kenntnisse

Customer service

Problem solving

Telephone etiquette

Team player

Multi-tasking

Organizational skills

Verbal and written skills

Ausbildung

High school diploma or GED

Jobbeschreibung

Position Summary: This position will be responsible for maintaining an efficient and friendly office routine and environment. Primary functions include assisting staff, answering phones, greeting visitors, filing, file reviews, computer work, special projects and maintaining confidentiality.

Location: Addus HomeCare 639 York Street Suites 101 & 208 Quincy, IL 62301

Hours: Monday - Friday 8 am to 5pm. Occasional after 5 and weekends.

At Addus we offer our team the best:

• Medical, Dental and Vision Benefits
• Monthly Bonus
• Continued Education
• Company matched 401K
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

Essential Duties:

• Answering telephones
• Assisting staff
• Greeting visitors
• Filing/scanning and preparing report
• File reviews
• Data Entry
• Special projects
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
• Follows all Medicare, Medicaid, and HIPAA regulations and requirements
• Abides by all regulations, policies, procedures and standards
• Performs other duties as assigned

Position Requirements & Competencies:

• High school diploma or GED, plus 2 years of work experience is required
• Strong customer service, problem solving and telephone etiquette are essential
• Be a team player and have a positive attitude
• Data Entry
• Have the ability to multi-task
• Excellent organizational skills
• Excellent verbal and written skills

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.