Home Care Office Support Staff

Addus HomeCare; Carthage (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Monthly bonus

Continued education

401K match

PTO plan

Retirement planning

Life insurance

Employee discounts

Job summary

Addus HomeCare is seeking an organized Office Assistant to maintain an efficient and friendly office routine in Quincy, IL. You will answer phones, greet visitors, assist staff, and handle filing, scanning, and data entry with strict confidentiality.

Hours are Monday–Friday 8 am–5 pm with occasional after-hours and weekends. Benefits include medical/dental/vision, 401K match, PTO, education support, and more to support a stable, team-driven environment.

Qualifications

• High school diploma or GED required; plus 2 years of work experience preferred.
• Strong customer service, problem solving and telephone etiquette are essential.
• Be a team player and have a positive attitude.
• Data Entry.
• Ability to multi-task.
• Excellent organizational skills.
• Excellent verbal and written skills.

Responsibilities

• Answering telephones.
• Assisting staff.
• Greeting visitors.
• Filing/scanning and preparing reports.
• File reviews.
• Data entry.
• Special projects.
• Maintains confidentiality due to access to sensitive information.
• Maintains regular, predictable attendance and flexibility to meet department needs.
• Follows Medicare, Medicaid, and HIPAA regulations and requirements.
• Abides by all regulations, policies, procedures and standards.
• Performs other duties as assigned.

Skills

Customer service

Telephone etiquette

Data entry

Organizational skills

Multi-tasking

Team player

Verbal and written skills

Education

High school diploma or GED

Job description

Position Summary: This position will be responsible for maintaining an efficient and friendly office routine and environment. Primary functions include assisting staff, answering phones, greeting visitors, filing, file reviews, computer work, special projects and maintaining confidentiality.

Location: Addus HomeCare 639 York Street Suites 101 & 208 Quincy, IL 62301

Hours: Monday - Friday 8 am to 5pm. Occasional after 5 and weekends.

At Addus we offer our team the best:

• Medical, Dental and Vision Benefits
• Monthly Bonus
• Continued Education
• Company matched 401K
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

Essential Duties:

• Answering telephones
• Assisting staff
• Greeting visitors
• Filing/scanning and preparing report
• File reviews
• Data Entry
• Special projects
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
• Follows all Medicare, Medicaid, and HIPAA regulations and requirements
• Abides by all regulations, policies, procedures and standards
• Performs other duties as assigned

Position Requirements & Competencies:

• High school diploma or GED, plus 2 years of work experience is required
• Strong customer service, problem solving and telephone etiquette are essential
• Be a team player and have a positive attitude
• Data Entry
• Have the ability to multi-task
• Excellent organizational skills
• Excellent verbal and written skills

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.