Home Care Office Supervisor - Recruiting & Client Care

Griswold; Red Bank (NJ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonuses

PTO

Insurance

401k

Ongoing training

Job summary

Griswold Home Care in New Jersey is seeking an Assistant Manager to support our office staff and the community we serve in Monmouth County. You will handle phones, coordinate scheduling, and work with caregivers and clients in a fast-paced environment.

The role emphasizes teamwork, compassion, and professional growth within a nationally recognized home care provider. Strong communication, organization, and a caring demeanor are essential for success.

Qualifications

• Caring, empathetic, and compassionate personality.
• Strong verbal and written communication skills.
• Pleasant phone manner.
• High level of emotional intelligence.
• Organized with great attention to detail.
• Good documentation skills.

Responsibilities

• Source and recruit caregivers.
• Get to know caregivers registered with our office.
• Answer phones and respond to inquiries.
• Collaborate with team in an office environment.
• Support the office manager with scheduling and admin duties.
• Conduct telephone intakes with new or potential clients.
• Perform initial home visits to explain services and obtain a signed service agreement.
• Execute follow-up home visits with existing clients.
• Manage all scheduling activities, including replacement caregivers.
• Resolve client, family, and caregiver differences.
• Maintain files to meet internal, state, and Federal standards.
• Coordinate, screen, and interview prospective caregivers.
• Conduct service calls with prospective clients.

Skills

Caring personality

Verbal & written communication

Pleasant phone manner

Emotional intelligence

Organization and detail oriented

Documentation skills

Job description

Griswold Home Care in New Jersey is seeking an Assistant Manager to support our office staff and the community we serve in Monmouth County. You will handle phones, coordinate scheduling, and work with caregivers and clients in a fast-paced environment.

The role emphasizes teamwork, compassion, and professional growth within a nationally recognized home care provider. Strong communication, organization, and a caring demeanor are essential for success.