Assistant Manager

Griswold; Red Bank (NJ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonuses

PTO

Insurance

401k

Ongoing training

Job summary

Griswold Home Care in New Jersey is seeking an Assistant Manager to support our office staff and the community we serve in Monmouth County. You will handle phones, coordinate scheduling, and work with caregivers and clients in a fast-paced environment.

The role emphasizes teamwork, compassion, and professional growth within a nationally recognized home care provider. Strong communication, organization, and a caring demeanor are essential for success.

Qualifications

• Caring, empathetic, and compassionate personality.
• Strong verbal and written communication skills.
• Pleasant phone manner.
• High level of emotional intelligence.
• Organized with great attention to detail.
• Good documentation skills.

Responsibilities

• Source and recruit caregivers.
• Get to know caregivers registered with our office.
• Answer phones and respond to inquiries.
• Collaborate with team in an office environment.
• Support the office manager with scheduling and admin duties.
• Conduct telephone intakes with new or potential clients.
• Perform initial home visits to explain services and obtain a signed service agreement.
• Execute follow-up home visits with existing clients.
• Manage all scheduling activities, including replacement caregivers.
• Resolve client, family, and caregiver differences.
• Maintain files to meet internal, state, and Federal standards.
• Coordinate, screen, and interview prospective caregivers.
• Conduct service calls with prospective clients.

Skills

Caring personality

Verbal & written communication

Pleasant phone manner

Emotional intelligence

Organization and detail oriented

Documentation skills

Job description

Join our dynamic team!

Are you friendly, a quick thinker, professional, and compassionate? Are you looking for a job that will change lives? Our team is looking for someone to join us as an Assistant Manager to help us support our office staff and communities in Monmouth County, New Jersey.

Assistant Manager is a key role in the daily operations of a home care office. From answering phones to being in the field interacting with caregivers and clients, the Assistant Manager's scope of responsibility is varied, fast-paced, and rewarding.

Benefits of joining our team:

• Bonuses
• PTO
• Insurance
• 401k
• Ongoing training

Assistant Manager duties include, but are not limited to:

• Sourcing and recruiting Caregivers
• Getting to know Caregivers registered with our office
• Assist with answering phones
• Working as a team in an office environment
• Support office manager with scheduling, and administrative duties
• Conduct telephone intakes with new or potential clients
• Perform initial home visits with new or potential clients to explain services and obtain a signed service agreement
• Execute follow-up home visits with existing clients
• Manage all scheduling activities, including replacement and substitute caregivers
• Resolve client, family, and caregiver differences
• Maintain files to meet all internal, state, and Federal quality and compliance standards
• Coordinate, screen, and interview prospective caregivers
• Conduct service calls with prospective clients

Assistant Manager job requirements:

• Caring, empathetic, and compassionate personality
• Strong verbal and written skills
• Pleasant phone manner
• High level of emotional intelligence
• Organized with great attention to detail
• Good documentation skills

About us:

Griswold Home Care is one of the country's top home care agencies, providing compassionate care 24/7 to our clients. Our purpose is to give people the help they need to live in the place they love. Through this purpose, Griswold Home Care helps adults maintain quality of life despite advanced age or onset of illness through services including companionship care, home services, personal care, and respite care.

Griswold Home Care is an equal opportunity employer.