Home Care Office & Recruitment Coordinator

Girling Personal Care; San Antonio (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

Continued Education

Company Matched 401K

Monthly Bonus

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Job summary

Girling Personal Care, part of the Addus family, seeks an Office Coordinator to coordinate administrative, business, and operational activities. You will maintain communication with branch leadership and ensure accurate file maintenance in a fast-paced healthcare office in San Antonio, TX.

The role requires handling phones, emails, client care coverage, real-time missed visits, complaints, and full-cycle recruiting with a focus on community presence and compliant onboarding.

Qualifications

• Must have a high school diploma or equivalent.
• 1 year of health care office experience (home care, home health or hospice).
• Interpersonal, organizational and communication skills.
• Adaptable to changing priorities.
• Comfortable with community recruiting weekly.
• Reliable transportation (DL, Insurance and Vehicle).
• Ability to cover shifts in the field as needed.

Responsibilities

• Manage the Branch Phones: take, make, and log calls; document in case notes; those calls are verified in reports.
• Manage Emails / Teams: keep communications open during office hours and respond promptly.
• Provide Client Care: cover critical clients when an aide is unavailable.
• Complete Missed Visits in Real Time: cancel shifts and log calls.
• Complete Client Complaint Log: document complaints with insurance info and resolutions.
• Recruiting: manage candidate flow in ClearCompany; follow 3-2-1 Recruiting process.
• Interviewing: assess hire suitability and communicate next steps with candidates.
• Orientations: schedule and ensure compliant orientations.
• Hire/Start to meet monthly goals; establish and maintain compliant employee files.
• Boots on the Ground Recruiting: engage communities weekly; hang flyers and raise awareness.
• Schedule and attend employment job fairs.
• Conduct customer service calls with new employees after day 1 and after 3 weeks.

Skills

Interpersonal skills

Organizational skills

Communication skills

Adaptability

Transportation

Community recruiting

Shift coverage

Education

High school diploma or equivalent

Job description

Girling Personal Care, part of the Addus family, seeks an Office Coordinator to coordinate administrative, business, and operational activities. You will maintain communication with branch leadership and ensure accurate file maintenance in a fast-paced healthcare office in San Antonio, TX.

The role requires handling phones, emails, client care coverage, real-time missed visits, complaints, and full-cycle recruiting with a focus on community presence and compliant onboarding.