Home Care Office Lead — Ops, Scheduling & Team Leadership

Independent Home Health; Towanda (Bradford County); On-site; USD 60,000 - 65,000; Full time

Job summary

Independent Home Health in Towanda, PA is seeking a Home Care Office Manager to oversee the Towanda office’s day-to-day administrative operations and ensure efficient coordination of home care services. The role supports clients, caregivers, and the office team with strong leadership and communication across departments.

The ideal candidate will lead the office, manage staffing via recruitment, scheduling, and caregiver supervision, and maintain a client-centered approach with attention to

Qualifications

• Experience in office management, healthcare administration, scheduling, or a related field preferred (Healthcare admin exp is a plus).
• Strong organizational, time-management, and problem-solving skills required.
• Excellent written and verbal communication skills.
• Ability to manage multiple responsibilities in a fast-paced environment.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Oversee day-to-day operations of the Towanda Home Care office, ensuring efficient workflows and high-quality service delivery.
• Provide leadership, direction, and oversight to the office team, including the Recruiter, Scheduler, and Caregiver Supervisor.
• Establish clear expectations, delegate responsibilities, monitor performance, and promote accountability across the team.
• Ensure coordination between recruitment, caregiver scheduling, and caregiver supervision to maintain staffing levels and client service.
• Conduct regular team meetings and provide ongoing guidance, support, and feedback to promote collaboration and professional development.
• Monitor operational priorities, identify challenges, and implement solutions to improve efficiency and client satisfaction.
• Serve as the primary point of coordination for office operations, communicating with leadership regarding staffing and operational needs.
• Foster a positive, professional, client-centered work environment for employees and clients.

Skills

Leadership

Organization

Communication

Problem-solving

Confidentiality

Office management

Scheduling

Documentation

Tools

Office software

Job description

Independent Home Health in Towanda, PA is seeking a Home Care Office Manager to oversee the Towanda office’s day-to-day administrative operations and ensure efficient coordination of home care services. The role supports clients, caregivers, and the office team with strong leadership and communication across departments.

The ideal candidate will lead the office, manage staffing via recruitment, scheduling, and caregiver supervision, and maintain a client-centered approach with attention to