Home Care Intake & Care Coordination Specialist

ADP, Inc.; Fall River (MA); On-site; USD 51,000 - 68,000; Full time

Job summary

Bristol Aging & Wellness, Inc. is seeking a Home Care Intake Specialist in Fall River, MA. This full-time role focuses on initial client assessments, service planning, and coordination of care in line with agency guidelines within the serviced communities.

The position requires a bachelor’s degree in human services or related field, and strong communication, organization, and time-management skills. A valid driver’s license and reliable transportation are required.

Qualifications

• Bachelor’s degree in human services or related discipline.
• Elder service experience is helpful.
• Excellent oral and written communication skills.
• Strong organizational and time management abilities.
• Ability to multi-task in a fast-paced, high-volume environment.
• Driver’s license and reliable transportation required.

Responsibilities

• Assures that clients are assessed on a timely basis.
• Conducts a comprehensive evaluation to determine the full scope of clients’ needs.
• Determines eligibility for programs.
• Develops service plans that meet consumer choice and budget guidelines.
• Partners with vendors to implement home care services.
• Assists clients with problem solving and makes referrals as needed.
• Documents phone calls, visits, and all activity in accordance with requirements.
• Maintains client records accurately and within mandated timeframes.
• Communicate with case management staff upon a case transfer.

Skills

Excellent oral and written comms

Relationship building

Basic computer skills

Organizational skills

Time management

Multi-tasking

Adaptability

Driver’s license

Education

Bachelor’s degree in human services

Job description

Bristol Aging & Wellness, Inc. is seeking a Home Care Intake Specialist in Fall River, MA. This full-time role focuses on initial client assessments, service planning, and coordination of care in line with agency guidelines within the serviced communities.

The position requires a bachelor’s degree in human services or related field, and strong communication, organization, and time-management skills. A valid driver’s license and reliable transportation are required.