Home Care Case Manager: Assess, Plan & Coordinate Services

ADP, Inc.; Fall River (MA); On-site; USD 36,000 - 44,000; Full time

Job summary

ADP, Inc. in Fall River, MA seeks a Home Care Case Manager to coordinate initial assessments and ongoing case management for home care clients, ensuring compliance with Elder Affairs and agency guidelines.

The role requires strong communication, organizational skills, and the ability to manage multiple cases in a fast-paced environment; a relevant degree is preferred and transportation is required.

Qualifications

• Associates degree in human services or related discipline required.
• Bachelors degree preferred.
• Elder service experience is helpful.

Responsibilities

• Assesses and reassesses clients on a timely basis.
• Conducts comprehensive evaluations to determine client needs.
• Determines eligibility for programs.
• Develops service plans meeting consumer choice and budget guidelines.
• Partners with vendors to implement home care services.
• Monitors changes requiring adjustments to service levels.
• Assists clients with problem solving and referrals.
• Communicates with contracts administrator regarding vendor quality issues.
• Assists with applications for public benefits and health insurance.
• Coordinates safe hospital and nursing facility discharges.
• Collaborates with other programs and agencies.
• Conducts skills training for consumers in consumer directed care.
• Documents calls, visits, and activity; maintains client records.
• Participates in office coverage on rotating basis.

Skills

Oral communication

Written communication

Interpersonal skills

Computer literacy

Organizational skills

Time management

Multi-tasking

Education

Associates degree in human services or related discipline

Bachelor's degree preferred

Job description

ADP, Inc. in Fall River, MA seeks a Home Care Case Manager to coordinate initial assessments and ongoing case management for home care clients, ensuring compliance with Elder Affairs and agency guidelines.

The role requires strong communication, organizational skills, and the ability to manage multiple cases in a fast-paced environment; a relevant degree is preferred and transportation is required.