A home care provider in Hickory, North Carolina, is seeking a Home Care Consultant to drive business growth and manage relationships with clients, families, and healthcare professionals. Key responsibilities include promoting services, conducting needs assessments, and ensuring client satisfaction. Candidates should have proven experience in healthcare or home care, strong communication skills, and proficiency in CRM software. This role is essential for maintaining client relationships and contributing to service delivery success.
Qualifications
Proven experience in healthcare or home care.
Strong communication and interpersonal skills.
Knowledge of home care services and industry regulations is a plus.
Responsibilities
Identify and pursue new client leads through networking and marketing strategies.
Conduct needs assessments with potential clients and their families.
Present home care services effectively, addressing client questions.
Build and maintain relationships with referral sources.
Collaborate with internal teams for client transition and satisfaction.
Track and report on sales activities to management.
Skills
Healthcare experience
Communication skills
Interpersonal skills
Client-focused mindset
Tools
CRM software
Microsoft Office Suite
Job description
A home care provider in Hickory, North Carolina, is seeking a Home Care Consultant to drive business growth and manage relationships with clients, families, and healthcare professionals. Key responsibilities include promoting services, conducting needs assessments, and ensuring client satisfaction. Candidates should have proven experience in healthcare or home care, strong communication skills, and proficiency in CRM software. This role is essential for maintaining client relationships and contributing to service delivery success.