Home Care Growth & Outreach Lead (NYC)

Elite HHC; New York (NY); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

PTO & Sick Time

Referral Program

Job summary

Elite Home Health Care is seeking a driven Community Outreach Representative to grow our presence in NYC and the greater downstate area. This field-based role focuses on developing partnerships that generate quality referrals for home care services and improving community awareness of agency offerings.

Ideal candidates have home care marketing or outreach experience, knowledge of MLTC/Medicaid, and strong referral networks in the NYC/downstate market. Bilingual Spanish/English is preferred.

Qualifications

• Minimum of 1 year of sales, healthcare marketing, or community outreach experience required; home care industry experience strongly preferred.
• Knowledge of MLTC, Medicaid, and community-based healthcare services preferred.
• Strong existing relationships within NYC/downstate healthcare and community network are highly desirable.
• Excellent communication, presentation, and interpersonal skills.
• Self-motivated, organized, and goal-oriented with the ability to work independently.
• Ability to coordinate and host community events and presentations.
• Must have reliable transportation and the ability to travel daily throughout the assigned territory.
• Bilingual in Spanish and English preferred.

Responsibilities

• Build, maintain, and strengthen relationships with hospitals, nursing homes, physician offices, rehabilitation facilities, adult day health programs, social workers, case managers, and community organizations.
• Develop and manage referral sources to drive census growth and increase community awareness of agency services.
• Promote agency services through community outreach efforts, presentations, networking events, support groups, health fairs, and community-based events.
• Conduct home visits, intake support, and personalized appointments as needed to assist with the enrollment process.
• Follow up promptly on referrals and leads received from families, caregivers, healthcare providers, and community partners.
• Maintain ongoing communication with referral sources to ensure strong partnerships and exceptional customer service.
• Submit daily activity and outreach reports to management.
• Represent the agency professionally within the community and identify opportunities for market growth.

Job description

Elite Home Health Care is seeking a driven Community Outreach Representative to grow our presence in NYC and the greater downstate area. This field-based role focuses on developing partnerships that generate quality referrals for home care services and improving community awareness of agency offerings.

Ideal candidates have home care marketing or outreach experience, knowledge of MLTC/Medicaid, and strong referral networks in the NYC/downstate market. Bilingual Spanish/English is preferred.