Home Care Growth & Office Operations Leader

Serenity Home Health Care Agency LLC; South Bend (IN); On-site; USD 77,366,000 - 85,962,000; Full time

Job summary

Serenity Home Health Care Agency LLC in South Bend, IN seeks a Home Care Business Development Manager (Medicaid Waiver Programs) to lead marketing, client outreach and daily office operations. The role emphasizes growth through strategic partnerships, targeted marketing, and efficient administration to support Medicaid client services.

The candidate will oversee payroll, front desk activities, and cross-functional coordination to improve referrals and patient care outcomes in a busy home health

Qualifications

• Bachelor’s degree preferred. Proven experience in business development, marketing, or office management.
• Experience in marketing, outreach, and building relationships within the healthcare community.
• Strong organizational and leadership skills; ability to analyze data and drive strategy.

Responsibilities

• Oversee daily operations of the office and front desk management.
• Drive business development initiatives and optimize marketing strategies.
• Support payroll administration and staff scheduling.
• Coordinate with partners for community outreach and recruitment.
• Manage office budgets, vendor relations, and compliance tasks.

Skills

Leadership

Communication

Multitasking

Payroll experience

Data analysis

Strategic thinking

Education

Bachelor’s degree in Business Administration, Marketing, or related field

Tools

Microsoft Office Suite

Job description

Serenity Home Health Care Agency LLC in South Bend, IN seeks a Home Care Business Development Manager (Medicaid Waiver Programs) to lead marketing, client outreach and daily office operations. The role emphasizes growth through strategic partnerships, targeted marketing, and efficient administration to support Medicaid client services.

The candidate will oversee payroll, front desk activities, and cross-functional coordination to improve referrals and patient care outcomes in a busy home health