Home Care Field Coordinator — Drive Meaningful Client Visits

Help at Home; Wheeling (IL); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) retirement plan

Paid time off

Employee assistance programs

Wellness initiatives

Weekly pay

Job summary

Help at Home is seeking a Field Coordinator to visit clients’ homes, answer calls, greet guests, and document visits, while supporting the Branch Manager with clerical duties. Candidates should have strong communication skills, be proficient with computers, and be HOST trained.

High school diploma or GED is required, plus 1–2 years of customer service experience and a valid insured vehicle. Daily travel is expected, with weekly travel in varying weather conditions.

Qualifications

• Strong communication skills, oral and written.
• Excellent interpersonal skills.
• Proficient computer skills.
• HOST Trained.

Responsibilities

• Conduct daily visits to clients' homes.
• Answer incoming phone calls and redirect calls, as needed.
• Greet and assist guests, as needed.
• Enter and submit documentation records of home visits.
• Assist the Branch Manager with administrative/clerical duties.
• Management may assign additional duties as needed.

Skills

Communication skills

Interpersonal skills

Computer skills

HOST Trained

Education

High School Diploma or GED

1–2 years customer service experience

Job description

Help at Home is seeking a Field Coordinator to visit clients’ homes, answer calls, greet guests, and document visits, while supporting the Branch Manager with clerical duties. Candidates should have strong communication skills, be proficient with computers, and be HOST trained.

High school diploma or GED is required, plus 1–2 years of customer service experience and a valid insured vehicle. Daily travel is expected, with weekly travel in varying weather conditions.