Home Care Field Coordinator: Client Visits & Coordination

Help at Home; Chicago (IL); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

Paid time off and holidays

Employee assistance programs and welln

Flexible options to support a balanced

Weekly pay

Job summary

Help at Home seeks a Field Coordinator to support in-home visits, client coordination, and front-office tasks across communities. The role starts with hands-on daily client interactions, coordinating documentation, and assisting the Branch Manager with miscellaneous clerical duties.

The position requires strong communication, reliability, and basic computer skills, with travel to client homes as part of daily responsibilities.

Qualifications

• Strong communication skills, oral and written.
• Excellent interpersonal skills.
• Proficient computer skills.
• HOST Trained (new – not sure if this goes here, or under education/experience)
• High School Diploma or GED required.
• 1–2 years of customer service experience required.
• Access to an insured and reliable vehicle.
• Active and current auto insurance.

Responsibilities

• Conduct daily visits to clients’ homes, as required (new).
• Answer incoming phone calls and redirect calls, as needed.
• Greet and assist guests, as needed.
• Enter and submit documentation records of home visits.
• Assist the Branch Manager with any other administrative/clerical duties.
• This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.

Skills

Strong communication

Interpersonal skills

Proficient computer skills

HOST Trained

Education

High School Diploma or GED

1–2 years customer service experience

Access to insured vehicle

Active auto insurance

Job description

Help at Home seeks a Field Coordinator to support in-home visits, client coordination, and front-office tasks across communities. The role starts with hands-on daily client interactions, coordinating documentation, and assisting the Branch Manager with miscellaneous clerical duties.

The position requires strong communication, reliability, and basic computer skills, with travel to client homes as part of daily responsibilities.