Field Care Coordinator — Travel & Client Care Matching

Companions & Homemakers HCA #2052; Middlebury (CT); Vor Ort; USD 28.000 - 32.000; Vollzeit

Benefits dieser Stelle

401k

Medical, Vision & Dental Insurance

PTO, Sick Time, Floating Holidays

Zusammenfassung

Companions & Homemakers HCA #2052 is seeking a Field Coordinator to manage client needs and caregiver performance during field visits in Connecticut. You will help match clients with caregivers and ensure high-quality in-home care.

The role requires strong communication, compassionate service, and the ability to travel within designated areas. Field coordination includes documentation, reporting, and weekly activity updates.

Qualifikationen

• Compassion for the elderly and dedication to the company’s mission.
• Straightforward communication skills.
• Ability to fill in for clients and perform required skills for any type of clients’ care needed including personal care and transfer needs.
• Skills with using different types of lifting equipment such as a Hoyer lift.
• Observational and time management skills.

Aufgaben

• Fill in for clients with last minute openings, fulfilling the duties of a companion, homemaker, or personal care assistant depending on the clients’ needs.
• Take on new clients until a suitable match has been made.
• Perform visits to new clients within the first 2 weeks of services to ensure we have accurate information on the client and their first caregiver match is going well.
• Perform home visits as requested by supervisors to clients’ homes.
• Thorough documentation of pertinent and relevant information obtained during scheduled time with a client, be it home visit or otherwise.
• Escalation of any concerns immediately to direct supervisor pertaining to observation or learned information of clients, caregivers or office staff.
• Follow weekly schedule of visits to check on caregiver attendance, job performance and client well-being based on direction of supervisor with input from scheduling coordinators, new employee assignments, customer complaints or management request.
• Prepare a weekly report of all day-to-day activities to be sent to supervisor for review. Include a mileage report if not driving a company vehicle.
• Develop a working knowledge of company policies and procedures, services provided, and overall philosophy of the company. Use all available training tools for this purpose including training documents, company websites, or one on one training.
• All Field Coordinators are required to report any information, good and bad, that you see or hear about clients or caregivers that affects the company or company’s mission.
• Report to the local office to assist in office functions such as scheduling or special projects if not scheduled in the field.

Kenntnisse

Compassion

Communication

Travel ability

Observation

Time management

Lifting/Transfer

Tools

Hoyer lift

Jobbeschreibung

Companions & Homemakers HCA #2052 is seeking a Field Coordinator to manage client needs and caregiver performance during field visits in Connecticut. You will help match clients with caregivers and ensure high-quality in-home care.

The role requires strong communication, compassionate service, and the ability to travel within designated areas. Field coordination includes documentation, reporting, and weekly activity updates.