Home Care Coordinator - Patient Care & Office Ops

Serenity Home Healthcare Inc.; South Bend (IN); On-site; USD 25,000 - 36,000; Full time

Job summary

Serenity Home Healthcare Inc. seeks a dedicated Home Care Coordinator to manage patient care plans, coordinate with families and medical professionals, and ensure the delivery of high-quality home care services.

The role requires strong organization, clear communication, and meticulous documentation to support compassionate, compliant care. You will oversee caregiver scheduling, monitor performance, support billing and insurance verification, and maintain accurate patient records.

Qualifications

• High school diploma or equivalent required.
• 3–5 years experience in Home Care; 3 years in office administration.

Responsibilities

• Coordinate patient care: assess needs and develop care plans with patients, families, and medical professionals.
• Schedule and assign caregivers: manage daily caregiver schedules based on patient needs and care plans.
• Monitor and supervise caregivers: provide feedback, training, and support.
• Communication and follow-up: maintain regular communication with patients, families, and healthcare providers.
• Problem-solving: address issues related to patient care or staffing while ensuring patient satisfaction.
• Ensure compliance: follow company policies and healthcare regulations; maintain patient records.

Skills

Strong communication

Organizational skills

Office operations

Regulations knowledge

MS Office proficiency

Billing basics

Education

High school diploma or equivalent

Associate or Bachelor in healthcare management or related

Tools

Microsoft Office Suite

Scheduling tools

Healthcare management software

Job description

Serenity Home Healthcare Inc. seeks a dedicated Home Care Coordinator to manage patient care plans, coordinate with families and medical professionals, and ensure the delivery of high-quality home care services.

The role requires strong organization, clear communication, and meticulous documentation to support compassionate, compliant care. You will oversee caregiver scheduling, monitor performance, support billing and insurance verification, and maintain accurate patient records.