Home Care Client & Caregiver Coordinator

Community Connection Programs, Inc.; New Orleans (LA); On-site; USD 35,000 - 44,000; Full time

Benefits offered by this job

Paid time off

Insurance options

Mileage reimbursement

Daily Pay

Structured training

Meaningful work

Job summary

Community Connection Programs, Inc. in New Orleans, LA, is seeking a Care Manager for a full-time role, typically Monday–Friday with standard office hours and on-site visits.

You will manage a caseload of 30+ clients, performing regular home visits, reviews, and supervision of caregivers within the metro area. You’ll develop and update care plans, keep records current, and coordinate schedules while handling on-call responsibilities as part of a rotating team.

Qualifications

• Experience in healthcare coordination, human services, home care, or a supervisory role.
• Strong organization, clear communication, and dependable follow-through.
• The ability to balance deadlines, changing schedules, and client needs.
• Experience with Louisiana Medicaid home and community-based services is preferred.

Responsibilities

• Manage a caseload of 30+ clients throughout the metro New Orleans area.
• Complete home visits, quarterly reviews, and required caregiver supervisory visits.
• Complete monthly face-to-face visits for clients receiving Supported Independent Living services.
• Develop and update care plans, and follow through when clients’ needs change.
• Keep client records, homebooks, and notes accurate, organized, and current.
• Track authorization dates, required documents, visits, and other service deadlines.
• Coordinate caregiver schedules and respond to call-outs to maintain coverage.
• Coach caregivers, address performance concerns, and communicate training needs.
• Respond to concerns and incidents, document actions, and coordinate timely follow-up.
• Participate in team meetings and a rotating after-hours and weekend on-call schedule.

Skills

Healthcare coordination

Organization

Communication

Follow-through

Travel readiness

Email proficiency

Tools

AxisCare

Electronic records

Spreadsheets

Job description

Community Connection Programs, Inc. in New Orleans, LA, is seeking a Care Manager for a full-time role, typically Monday–Friday with standard office hours and on-site visits.

You will manage a caseload of 30+ clients, performing regular home visits, reviews, and supervision of caregivers within the metro area. You’ll develop and update care plans, keep records current, and coordinate schedules while handling on-call responsibilities as part of a rotating team.