Home Care Case Manager & Care Coordinator — Full-Time

Faithcareus; Fairfield (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

You will collaborate with nursing, HR, and billing to maintain service quality, manage schedules, and coordinate care plans. This full-time role follows a Monday–Friday schedule with after-hours coverage as needed.

Qualifications

• Experience in home care coordination or caregiver staffing.
• Recruitment experience is a strong plus.
• Excellent communication, organization, and customer service.

Responsibilities

• Manage assigned home care cases and serve as a primary contact for clients, families, and caregivers.
• Recruit and screen caregivers, coordinating interviews and onboarding with HR.
• Match caregivers with clients based on care needs, qualifications, availability, and location.
• Maintain schedules and arrange replacement coverage for call-outs and open shifts.
• Monitor attendance and service delivery, addressing missed visits and scheduling concerns promptly.
• Track authorized service hours and upcoming authorization renewals.
• Review EVV records and help resolve documentation discrepancies.
• Work closely with nursing, HR, payroll, and billing to support consistent service.
• Maintain accurate records in the agency's electronic system.
• Participate in assigned after-hours coverage for urgent staffing and service needs.

Skills

Home care coordination

Caregiver staffing

Scheduling

Customer service

Organization

Communication

EMR

EVV systems

Tools

EMR

EVV systems

Job description

You will collaborate with nursing, HR, and billing to maintain service quality, manage schedules, and coordinate care plans. This full-time role follows a Monday–Friday schedule with after-hours coverage as needed.