Home Care Agency Manager

Brookdale Senior Living; City of Mechanicville (NY); On-site; USD 45,000 - 85,000; Full time

Job summary

Join a forward-thinking company that has been recognized as one of America's Greatest Workplaces for Diversity. In this role, you will manage the Brookdale at Home agency, ensuring efficient operations and compliance with regulations. You will lead a dedicated team, providing training and support while fostering positive relationships with staff and clients. With over 30 years of service to seniors, this position offers growth opportunities and a supportive environment. Be part of a team that values your contributions and provides comprehensive benefits, including health insurance and professional development.

Benefits

Health Insurance

401(k) Plan

Paid Time Off

Professional Development Opportunities

Qualifications

• Experience in managing home care agencies and staff.
• Knowledge of regulatory compliance and quality assurance standards.

Responsibilities

• Manage daily operations of the home care agency and staff.
• Ensure compliance with community and corporate policies.

Skills

Staff Management

Budget Management

Regulatory Compliance

Quality Assurance

Training and Development

Education

Bachelor's Degree in Healthcare Management

Certification in Home Care Management

Job description

Description

Manages the Brookdale at Home (Home Care Agency) associated with a Brookdale Senior Housing community. The agency's average monthly service hours typically range between 700 and 2000 hours. Ensures the efficient and effective operation of the Brookdale at Home (Home Care Agency) and interdisciplinary team processes.

Provides direct management of all Brookdale at Home (Home Care Agency) associates, usually 10 to 20 staff members, including scheduling, coaching, counseling, disciplining, and performance evaluations. Ensures adequate staffing coverage for daily service provision.

Motivates staff through appreciation, recognition, and incentive programs. Promotes positive relations and resolves grievances. Provides ongoing orientation, training, and education through various formats such as classroom and on-site training.

Ensures dissemination and compliance with community and corporate policies among staff. Contributes to the development and monitoring of the annual budget.

Collaborates with community staff and the administrator on service implementation and regulatory compliance, including clinical programs and state regulations. Maintains effective Quality Assurance programs and partners with administration to prepare for regulatory surveys.

Markets the agency to appropriate audiences. Coordinates clinical services and manages billing, scheduling, documentation, and resource allocation, ensuring accuracy, timeliness, and compliance with guidelines.

Adheres to safety, infection control, OSHA standards, and maintains current knowledge of scope of practice, credentialing, and ongoing education requirements. Demonstrates sound judgment in operational planning and execution.

Maintains positive relationships with coworkers, residents, families, and community personnel. Participates in community committees and handles after-hours on-call duties, responding promptly to calls and emergencies.

Supports staff coverage when care associates are unavailable, manages on-call and weekend business needs, and performs other duties as assigned by supervisors.

This overview does not encompass all responsibilities and is subject to change. We encourage associates to perform all duties assigned by their supervisors.

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity.

Why join us?

Brookdale Galleria has served seniors for over 30 years, located in the vibrant Galleria area with excellent amenities and views of Houston's skyline. We offer growth opportunities, professional development, comprehensive health and wellness programs, and a range of benefits including health insurance, 401(k), paid time off, and more.

We support veterans, transitioning military personnel, and spouses. Our benefits vary by employment status, and we encourage you to apply to become part of our dedicated team.