Home Care Administrator

CareRing Health; Lancaster (Lancaster County); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading home health care provider is seeking a Home Care Administrator to oversee day-to-day operations at its Lancaster location. You will ensure regulatory compliance, maintain high-quality care for clients, and monitor various agency departments. The ideal candidate will have an Associate’s degree and at least two years of healthcare supervisory experience. Strong organizational skills and proficiency with Microsoft Office and Google Suite are essential for success in this role. This is a full-time position for a mid-senior level professional.

Qualifications

• 2+ years of healthcare supervisory experience is required.
• Proficiency in Microsoft Office and Google Suite is essential.

Responsibilities

• Oversee daily operations and ensure regulatory compliance.
• Monitor various departments and maintain high-quality care.
• Analyze trends via Key Performance Indicators to meet agency goals.

Skills

Excellent Organizational Skills

Progressive Team Development Experience

Critical Thinking Skills

Good Interpersonal Communication Skills

Ability to adapt to change

Reliability

Knowledge of performance evaluation procedures

Results-oriented approach

Proficiency with Microsoft Office and Google Suite

Education

Associate’s Degree in relevant field

Job description

Home Care Administrator - CareRing Health

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We are seeking a Home Care Administrator to oversee day-to-day operations, ensure regulatory compliance, and maintain high-quality care for our home health clients.

Responsibilities

• Monitors and oversees the various departments within the agency.
• Maintain compliance with all state and regulatory bodies.
• Maintain compliance with all Patriot Home Care policies and Standard Operating Procedures (SOPs).
• Maintain and review job descriptions for all employees at least annually.
• Maintain office employee and Direct Care Worker personnel files.
• Analyze and identify trends via Key Performance Indicators (KPIs) to meet the weekly, quarterly and annual goals of the agency.
• Review assessment reports for all departments and implement opportunities for process improvements.
• Review the authorized and unauthorized hours reports (total underutilized, overutilized, and total hours on hold).
• Review bi-weekly payday reports.
• Review Enterprise Incident Management reports and incidents from the prior week.
• Review any payroll escalations and ensure that billable hours are verified.
• Review weekly Patient/ Caregiver Lead reports and marketing events.
• Review new patients that have been staffed the prior week and ensure that scheduling discrepancies are elucidated.
• Review and track enrollment and transfer cases.
• Review progress with Direct Care Worker onboarding with the Human Resources Department.
• Ensure compliance with Direct Care Worker annual education and Tuberculosis (TB) screenings.
• Establish and implement policies and procedures regarding the rights and responsibilities of consumers.
• Assist with filing appeals for decreases in patient’s hours.
• Maintain and update consumer record as mandated by state regulations.
• Reporting of major and adverse events within timeframes as mandated by state and regulatory bodies.
• Prepare and maintain a comprehensive emergency management plan that is consistent with national standards and local and state plans.
• Establish and implement an infection prevention and control program based on CDC and other nationally recognized guidelines.
• Ensure that the assessment team’s plan of care for patients is accurate and up to date.
• Collaborate with Human Resources for hiring internal positions for the agency.
• Routinely meet with office employees to promote a culture of talent development, retention and accountability.
• Perform various duties as assigned by management.

Qualifications

• Excellent Organizational Skills
• Progressive Team Development Experience
• Critical Thinking Skills
• Good Interpersonal Communication Skills
• Ability to adapt to change
• Must be Reliable
• Knowledge of performance evaluation procedures
• Results-orientated approach
• Proficiency with Microsoft Office and Google Suite
• Associate’s Degree in relevant field REQUIRED
• Two years of healthcare supervisory experience REQUIRED

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Health Care Provider

Industries

Home Health Care Services

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