Home Appliance Training Designer & Facilitator

Channel Partners, LLC; Alpharetta (GA); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Bi-weekly pay and early wage access

Health and wellness benefits

Paid time off and holidays

401(k) with employer matching

Employee discounts

Referral bonus

Tax savings with flexible spending

Opportunity for growth

Job summary

Channel Partners, LLC is seeking an Instructional Designer to design and deliver high-impact training for retail teams across digital, mobile, and instructor-led platforms. Based in Alpharetta, GA, this hybrid role combines e-learning development in Articulate Storyline/Rise with live sessions and collaboration with SMEs to drive learner success.

You'll publish SCORM courses to the LMS, build comprehensive curricula, and continuously improve content using data and feedback.

Qualifications

• Bachelor’s degree preferred or equivalent professional experience.
• Hands-on, current experience building e-learning in Articulate Storyline and Rise.
• Experience publishing courses to SCORM and confirming tracking works in an LMS.
• Experience delivering live training, both in person and virtual, to adult learners such as retail or frontline teams.
• Portfolio showing Storyline or Rise work and live training experience.
• Strong background in instructional design, adult learning principles, and curriculum development.
• Experience creating both digital and instructor-led training programs.
• Experience working in a fast-paced, multi-project environment.
• Experience with Adobe Creative Suite (Photoshop, InDesign, etc.)
• Familiarity with mobile learning platforms and technologies preferred
• Retail or home appliance/product knowledge is a plus
• Comfortable presenting to groups and using tools such as teleprompters or virtual platforms

Responsibilities

• Partner with program teams to assess learning needs and identify performance gaps
• Design and develop training solutions, including e-learning courses, webinars, and instructor-led programs
• Build e-learning hands-on in Articulate Storyline and Rise, from storyboard through final build
• Publish courses to SCORM and test tracking and reporting in the LMS, including content moving to our new LMS
• Deliver instructor-led training in person and virtually to retail teams, and support train-the-trainer sessions
• Create storyboards, scripts, graphics, and multimedia content that bring learning to life
• Collaborate with subject matter experts and clients to translate content into effective training experiences
• Evaluate emerging AI tools and technologies for instructional design and content development, and recommend solutions that improve efficiency, quality, and learner experience
• Pilot and integrate AI-assisted authoring, content generation, and personalization tools into the instructional design workflow where appropriate
• Build comprehensive curriculum and training roadmaps aligned to business goals
• Develop facilitator guides, participant materials, and presentation decks
• Use Adobe Creative Suite and multimedia platforms to support interactive learning
• Deliver training content optimized for mobile devices and remote audiences
• Measure training effectiveness and continuously improve content based on data and feedback
• Manage multiple projects from concept through delivery in a fast-paced environment
• Partner cross-functionally with trainers, content creators, and video/media teams

Skills

Instructional design

Storytelling

Project management

Communication

Adult learning principles

Education

Bachelor’s degree or equivalent

Tools

Articulate Storyline

Articulate Rise

LMS/SCORM

Adobe Creative Suite

Job description

Channel Partners, LLC is seeking an Instructional Designer to design and deliver high-impact training for retail teams across digital, mobile, and instructor-led platforms. Based in Alpharetta, GA, this hybrid role combines e-learning development in Articulate Storyline/Rise with live sessions and collaboration with SMEs to drive learner success.

You'll publish SCORM courses to the LMS, build comprehensive curricula, and continuously improve content using data and feedback.