Holistic Case Manager — Housing & Community Support

City Mission Society Inc; Buffalo (NY); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical coverage

HSA

Vision coverage

Employer-paid life insurance

Supplemental insurance options

Job summary

Buffalo City Mission in Buffalo, NY is seeking a full-time Case Manager. The role involves assessing client needs, developing individualized service plans, and coordinating housing and related services across Buffalo locations.

The position emphasizes compassionate support, crisis intervention, documentation, and collaboration with community resources. Salary is $22-$23 per hour with comprehensive benefits and a faith-driven mission.

Qualifications

• Associate Degree in Human Services or related field required; Bachelor’s Degree preferred.
• Bi-lingual preferred

Responsibilities

• Conduct comprehensive assessments to identify client needs, strengths, barriers, and goals.
• Develop and regularly update ISPs to address clients' long-term and short-term objectives.
• Facilitate intake processes for clients entering transitional or emergency housing programs.
• Provide holistic case management linking clients to housing, healthcare, employment, education, and other resources.
• Facilitate and document referrals, linkages, and follow-ups with service providers.
• Advocate for clients to ensure equitable access to resources and services.
• Support clients with goal setting, progress tracking, and addressing barriers.
• Provide counseling, tenant education, and financial management support to clients.
• Identify and address client crises, including mental health emergencies, housing instability, or substance use issues.
• Maintain detailed, confidential client records and submit required reports; participate in audits.

Skills

Bi-lingual

Education

Associate Degree in Human Services or related field

Bachelor’s Degree preferred

Job description

Buffalo City Mission in Buffalo, NY is seeking a full-time Case Manager. The role involves assessing client needs, developing individualized service plans, and coordinating housing and related services across Buffalo locations.

The position emphasizes compassionate support, crisis intervention, documentation, and collaboration with community resources. Salary is $22-$23 per hour with comprehensive benefits and a faith-driven mission.