Holiday Store Operations Specialist

Crate and Barrel; Hingham (MA); On-site; USD 19,000 - 23,000; Part time

Job summary

Crate and Barrel is seeking Seasonal Operations Associates to support store teams during the holiday season. You will help keep shelves stocked, assist customers, process curbside and ship-from-store orders, and promote promotions and store services.

This part-time role requires weekend availability after Thanksgiving and around Christmas, good communication skills, and the ability to lift up to 50 pounds. Join a diverse team delivering great shopper experiences.

Qualifications

• Customer service or retail experience preferred.
• Good communication skills.
• Ability to move and/or lift up to 50 pounds; heavier merchandise with team assist.
• Must be able to work the weekend after Thanksgiving AND the days surrounding Christmas.
• Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night.

Responsibilities

• Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom.
• Assist leadership with ensuring product and displays on the sales floor are stocked and available for customers to purchase.
• Process incoming and outgoing packages, including curbside pickup orders, ship from store, and buy online, pick up in store.
• Support and maintain store sales and service goals and standards as communicated by leadership.
• Drive sales through engagement of customers, sharing and demonstrating product knowledge and product expertise.
• Lead by example and support store leadership in holding self and others accountable for store profitability and operational excellence.
• Have awareness of current promotions, brand initiatives/events, store services, collaborations, and promote them to customers.
• Maintain awareness of loss prevention, security and safety following leadership guidelines and Associate Policy Manual.
• Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates.

Skills

Customer service

Communication skills

Teamwork

Job description

Crate and Barrel is seeking Seasonal Operations Associates to support store teams during the holiday season. You will help keep shelves stocked, assist customers, process curbside and ship-from-store orders, and promote promotions and store services.

This part-time role requires weekend availability after Thanksgiving and around Christmas, good communication skills, and the ability to lift up to 50 pounds. Join a diverse team delivering great shopper experiences.