Seasonal Store Operations & Customer Experience Lead

Crate & Barrel; Wauwatosa (WI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Associate discount

Job summary

Crate & Barrel is seeking Seasonal Operations Associates to support store teams during the holidays. You will help keep shelves stocked, assist customers with product knowledge, and ensure efficient stockroom operations to fulfill orders.

This role emphasizes teamwork, strong communication, and a friendly attitude; weekend availability after Thanksgiving and around Christmas is required. Part-time schedules offer flexible hours and a chance to join a diverse and lively retail environment.

Qualifications

• Customer service or retail experience preferred.
• Good communication skills.
• Ability to move and/or lift up to 50 pounds; heavier merchandise with team assist.
• Must be able to work the weekend after Thanksgiving AND the days surrounding Christmas.
• Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night.

Responsibilities

• Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom.
• Assist the leadership team with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase.
• Process incoming and outgoing packages, including customer curbside pick-up orders, ship from store, and buy online, pick up in store, in a timely manner.
• Support and maintain store sales and service goals and standards as communicated by the leadership team.
• Drive sales through engagement of customers, sharing and demonstrating product knowledge and product expertise, as needed.
• Lead by example and support store leadership in holding self and others accountable for store profitability and operational excellence.
• Have awareness of current promotions, brand initiatives/events, store services, collaborations, and promote them to customers.
• Maintain an awareness of loss prevention, security and safety following the guidelines provided by leadership and/or as outlined in the Associate Policy Manual.
• Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates.

Skills

Customer service

Retail experience

Job description

Crate & Barrel is seeking Seasonal Operations Associates to support store teams during the holidays. You will help keep shelves stocked, assist customers with product knowledge, and ensure efficient stockroom operations to fulfill orders.

This role emphasizes teamwork, strong communication, and a friendly attitude; weekend availability after Thanksgiving and around Christmas is required. Part-time schedules offer flexible hours and a chance to join a diverse and lively retail environment.