Holiday Store Lead — Customer Experience & Operations

Itoya Topdrawer Corporation; Chicago (IL); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

Employee Discount

Monthly Sales Commissions

Job summary

Topdrawer is seeking Seasonal Key Holders for the holiday season in Lincoln, Chicago, IL. Employment runs from November 1 to January 11, 2027. The role is seasonal, part-time hourly, with monthly sales commission opportunities and an employee discount.

Ideal candidates have 2+ years in retail, are dependable, and excel at delivering engaging customer experiences. You will open/close the store, assist with merchandising, and contribute to sales goals in a fast-paced setting.

Qualifications

• 2+ years of retail experience preferred.
• Strong customer service and communication skills.
• Ability to multitask in a fast paced environment.

Responsibilities

• Deliver a warm, personalized customer experience during peak holiday shopping.
• Share product knowledge and storytelling to inspire purchases.
• Support the team in building relationships with new and returning customers.
• Lead by example on the sales floor and assist with onboarding seasonal staff.
• Perform opening and closing responsibilities with accuracy and reliability.
• Maintain visual standards and assist with inventory and replenishment.

Skills

Retail experience

Customer service

Team player

Job description

Topdrawer is seeking Seasonal Key Holders for the holiday season in Lincoln, Chicago, IL. Employment runs from November 1 to January 11, 2027. The role is seasonal, part-time hourly, with monthly sales commission opportunities and an employee discount.

Ideal candidates have 2+ years in retail, are dependable, and excel at delivering engaging customer experiences. You will open/close the store, assist with merchandising, and contribute to sales goals in a fast-paced setting.