Holiday Retail Lead — Elevate Customer Experience

Topdrawer; Larkspur (CA); Presencial; USD 30.000 - 33.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Employee Discount

Seasonal Commission Opportunities

Descripción de la vacante

Topdrawer is seeking Seasonal Key Holders to lead the brand during the holiday rush. From November 1 to January 11, 2027, you will open/close, assist with peak traffic, and create a welcoming environment that reflects the Topdrawer spirit.

You’ll deliver warm customer service, share product stories, and help the team meet daily sales goals while maintaining visual standards and stock. This role requires availability through the full season.

Formación

• 2+ years experience in retail or as a key holder.
• Strong customer service and relationship-building skills.
• Ability to multitask in a fast-paced environment during holidays.

Responsabilidades

• Deliver a warm, personalized customer experience during peak holiday shopping periods.
• Share product knowledge and storytelling to inspire thoughtful purchases.
• Lead by example on the sales floor and mentor seasonal associates.
• Open/close responsibilities and maintain store operations during the season.
• Maintain visual standards and floor replenishment.
• Contribute to daily sales goals, conversion, and AOV.
• Ensure store cleanliness and readiness at all times.

Conocimientos

Retail Experience

Customer Service

Teamwork

Descripción del empleo

Topdrawer is seeking Seasonal Key Holders to lead the brand during the holiday rush. From November 1 to January 11, 2027, you will open/close, assist with peak traffic, and create a welcoming environment that reflects the Topdrawer spirit.

You’ll deliver warm customer service, share product stories, and help the team meet daily sales goals while maintaining visual standards and stock. This role requires availability through the full season.