Holiday Seasonal Sales & Service Pro

Pottery Barn; Maple Grove (MN); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Associate discounts across all brands

Competitive pay

Collaborative, inclusive team

Opportunities to learn new skills

Seasonal employment during peak season

Job summary

Williams-Sonoma, Inc. is hiring a Holiday Seasonal Associate to support the store with customer service, sales, and inventory tasks during the busy holiday period. You will assist customers on the sales floor, operate the register, replenish merchandise, and help keep the store organized and ready for peak season.

The role emphasizes teamwork, reliability, and the ability to adapt in a fast-paced retail environment, with a schedule including evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent preferred.
• Ability to stand and move throughout the store for extended periods.
• Ability to operate a POS system.
• Ability to lift and move merchandise up to 75 pounds using appropriate equipment and safe lifting techniques.
• Flexible availability, including evenings, weekends, and holidays, based on business needs.

Responsibilities

• Deliver exceptional customer service and create a welcoming shopping experience.
• Assist customers with product selection, gift ideas, promotions, and store services.
• Accurately process sales, returns, exchanges, and other POS transactions.
• Help achieve store sales goals through product knowledge and personalized recommendations.
• Receive, process, ticket, stock, and replenish merchandise throughout the store.
• Maintain organized stockrooms and sales floor presentation to ensure products are easy to shop.
• Support fulfillment activities, customer pickups, deliveries, and inventory accuracy as needed.
• Maintain a clean, safe, and organized sales floor, stockroom, and checkout area.
• Work collaboratively with teammates and support the store wherever business needs require.
• Follow all company policies, safety standards, and operational procedures.

Skills

Customer service

Communication

Teamwork

Problem solving

Attention to detail

Education

High school diploma or equivalent

Tools

POS system

Job description

Williams-Sonoma, Inc. is hiring a Holiday Seasonal Associate to support the store with customer service, sales, and inventory tasks during the busy holiday period. You will assist customers on the sales floor, operate the register, replenish merchandise, and help keep the store organized and ready for peak season.

The role emphasizes teamwork, reliability, and the ability to adapt in a fast-paced retail environment, with a schedule including evenings, weekends, and holidays.