Holiday Retail Pro — Customer Service & Stock

Williams-Sonoma, Inc.; Southlake (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Associate discount

Competitive pay

Collaborative team

Skill growth

Seasonal opportunity

Job summary

Williams-Sonoma, Inc. is seeking a Holiday Seasonal Associate to assist customers on the sales floor, operate the register, replenish merchandise, and keep the store organized during the busy holiday season.

You will help customers with product selection, gift ideas, and promotions while delivering friendly, efficient service in a fast-paced retail environment. The role offers hours that fit holiday demand and includes associate discounts.

Qualifications

• High school diploma or equivalent preferred.
• Ability to stand and move throughout the store for extended periods.
• Ability to operate a point-of-sale (POS) system.
• Ability to lift and move merchandise up to 75 pounds using appropriate equipment and safe lifting techniques.
• Flexible availability, including evenings, weekends, and holidays, based on business needs.

Responsibilities

• Deliver exceptional customer service and create a welcoming shopping experience.
• Assist customers with product selection, gift ideas, promotions, and store services.
• Accurately process sales, returns, exchanges, and other POS transactions.
• Help achieve store sales goals through product knowledge and personalized recommendations.
• Receive, process, ticket, stock, and replenish merchandise throughout the store.
• Maintain organized stockrooms and sales floor presentation to ensure products are easy to shop.
• Support fulfillment activities, customer pickups, deliveries, and inventory accuracy as needed.
• Maintain a clean, safe, and organized sales floor, stockroom, and checkout area.
• Work collaboratively with teammates and support the store wherever business needs require.
• Follow all company policies, safety standards, and operational procedures.

Skills

Customer service

POS familiarity

Team collaboration

Education

High school diploma or equivalent

Tools

POS system

Job description

Williams-Sonoma, Inc. is seeking a Holiday Seasonal Associate to assist customers on the sales floor, operate the register, replenish merchandise, and keep the store organized during the busy holiday season.

You will help customers with product selection, gift ideas, and promotions while delivering friendly, efficient service in a fast-paced retail environment. The role offers hours that fit holiday demand and includes associate discounts.