Holiday Sales & Customer Service Associate

Pottery Barn Kids; Hackensack (NJ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee discounts across Williams-Son

Competitive pay

Team environment

Holiday season experience

Job summary

Williams-Sonoma, Inc. is hiring a Holiday Seasonal Associate to support the store during the busy season. You will assist customers on the sales floor, operate the register, replenish merchandise, and keep the store organized for peak traffic.

This role requires delivering excellent service, helping with product selection, processing sales and returns, stocking, and collaborating with teammates. Flexible availability including evenings, weekends, and holidays is preferred.

Qualifications

• High school diploma or equivalent preferred.
• Ability to stand and move throughout the store.
• Flexible availability, including evenings, weekends, and holidays, based on business needs.

Responsibilities

• Deliver exceptional customer service and create a welcoming shopping experience.
• Assist customers with product selection, gift ideas, promotions, and store services.
• Accurately process sales, returns, exchanges, and other POS transactions.
• Help achieve store sales goals through product knowledge and personalized recommendations.
• Receive, process, ticket, stock, and replenish merchandise throughout the store.
• Maintain organized stockrooms and sales floor presentation to ensure products are easy to shop.
• Support fulfillment activities, customer pickups, deliveries, and inventory accuracy as needed.
• Maintain a clean, safe, and organized sales floor, stockroom, and checkout area.
• Work collaboratively with teammates and support the store wherever business needs require.
• Follow all company policies, safety standards, and operational procedures.

Skills

Customer service

Sales assistance

Product knowledge

Communication

Dependability

Multitasking

Education

High school diploma or equivalent

Tools

POS system

Job description

Williams-Sonoma, Inc. is hiring a Holiday Seasonal Associate to support the store during the busy season. You will assist customers on the sales floor, operate the register, replenish merchandise, and keep the store organized for peak traffic.

This role requires delivering excellent service, helping with product selection, processing sales and returns, stocking, and collaborating with teammates. Flexible availability including evenings, weekends, and holidays is preferred.