Seasonal Sales & Customer Service Associate

Pottery Barn; Walnut Creek (CA); On-site; USD 2,066,000 - 2,617,000; Part time

Benefits offered by this job

Associate discounts across Williams-Sk

Competitive pay

Collaborative team environment

Job summary

Williams-Sonoma, Inc. is hiring a Holiday Seasonal Associate to support store operations this busy season. You will assist customers on the sales floor, operate the register, replenish merchandise, and keep the store organized for peak shopping days.

This role emphasizes teamwork, customer service, and reliability, with flexible evenings, weekends, and holiday hours. The pay rate is $17.00 per hour, and associates enjoy discounts across Williams-Sonoma brands.

Qualifications

• High school diploma or equivalent preferred.
• Ability to stand and move throughout the store for extended periods.
• Ability to operate a point-of-sale (POS) system.
• Ability to lift and move merchandise up to 75 pounds using appropriate equipment and safe lifting techniques.
• Flexible availability, including evenings, weekends, and holidays, based on business needs.

Responsibilities

• Deliver exceptional customer service and create a welcoming shopping experience.
• Assist customers with product selection, gift ideas, promotions, and store services.
• Accurately process sales, returns, exchanges, and other POS transactions.
• Help achieve store sales goals through product knowledge and personalized recommendations.
• Receive, process, ticket, stock, and replenish merchandise throughout the store.
• Maintain organized stockrooms and sales floor presentation to ensure products are easy to shop.
• Support fulfillment activities, customer pickups, deliveries, and inventory accuracy as needed.
• Maintain a clean, safe, and organized sales floor, stockroom, and checkout area.
• Work collaboratively with teammates and support the store wherever business needs require.

Skills

Customer service

Communication

Teamwork

Problem solving

Attention to detail

Education

High school diploma or equivalent

Tools

POS system

Job description

Williams-Sonoma, Inc. is hiring a Holiday Seasonal Associate to support store operations this busy season. You will assist customers on the sales floor, operate the register, replenish merchandise, and keep the store organized for peak shopping days.

This role emphasizes teamwork, customer service, and reliability, with flexible evenings, weekends, and holiday hours. The pay rate is $17.00 per hour, and associates enjoy discounts across Williams-Sonoma brands.