Holiday Retail Guest Experience Specialist

Carters Inc.; Wilmington (DE); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee discount 30%

Referral bonuses

Job summary

Carter’s Inc. is seeking a Holiday Helper in Wilmington, DE to warmly welcome customers, promote baby essentials, and assist with checkout and store upkeep. You will manage multiple customer needs, explain promotions, and help with replenishment in a fast-paced environment.

This role emphasizes outstanding service, flexibility to work days, nights, weekends and holidays, and a strong team-oriented culture. Carter’s offers discounts and growth opportunities to staff.

Qualifications

• Excellent customer service and communication skills.
• Ability to manage multiple tasks in a busy retail environment.
• Able to lift up to 40 pounds and stand for extended periods.

Responsibilities

• Resolve customer issues confidently and proactively in a busy retail setting.
• Greet customers warmly and assist with product styles, features and benefits.
• Meet customer needs using omnichannel approaches to ensure a positive shopping experience.
• Execute and expedite point-of-sale transactions accurately.
• Complete floor replenishment and assist with shipments as needed.
• Explain current promotions and the brand loyalty program, including credit options.
• Minimize store loss by delivering exceptional service and maintaining a safe, clean store.

Skills

Customer service

Communication

Multitasking

POS familiarity

Tools

POS system

Job description

Carter’s Inc. is seeking a Holiday Helper in Wilmington, DE to warmly welcome customers, promote baby essentials, and assist with checkout and store upkeep. You will manage multiple customer needs, explain promotions, and help with replenishment in a fast-paced environment.

This role emphasizes outstanding service, flexibility to work days, nights, weekends and holidays, and a strong team-oriented culture. Carter’s offers discounts and growth opportunities to staff.