Holiday Retail Concierge — Warm Customer Care

Carter's Inc.; Saint Peters (MO); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

Discount on Carter’s brands

Referral bonuses

Job summary

Carter’s is seeking a Holiday Helper in Missouri to greet customers, assist with baby essentials, and support store operations during the holiday season. You’ll resolve customer questions, explain promotions, process transactions, and help with stock and floor replenishment.

We value inclusive teams and offer flexible scheduling, a 30% employee discount, referral bonuses, and opportunities to grow within Carter’s brands. Availability on days, nights, weekends, and holidays is needed.

Qualifications

• A positive and solutions-oriented mindset.
• Demonstrated customer service/engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• A relative in a management role at this store location.

Responsibilities

• Confidently and proactively resolve issues for customers in a busy retail environment.
• Welcome customers with a warm greeting and provide assistance with our product styles, features and benefits.
• Meet customer needs by utilizing omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Skills

Customer service

Communication skills

Multitasking

Availability flexibility

Job description

Carter’s is seeking a Holiday Helper in Missouri to greet customers, assist with baby essentials, and support store operations during the holiday season. You’ll resolve customer questions, explain promotions, process transactions, and help with stock and floor replenishment.

We value inclusive teams and offer flexible scheduling, a 30% employee discount, referral bonuses, and opportunities to grow within Carter’s brands. Availability on days, nights, weekends, and holidays is needed.